Program Specialist Us Citizen

DEEPSHIKHA CHHABRA

********@*****.*** 781-***-**** www.linkedin.com/in/deepshikha-chhabra Status: US Citizen PROFILE

Results-insurance, analysis, improving collaborator, oriented quality government, operational passionate assurance, IT Professional efficiency, and about and finance driving test with and sectors. data over delivering innovation management. 10 Proven years successful and of expertise digital experience Adept enterprise-transformation. at in aligning project leading level and business cross-projects. program functional goals Strong management, with teams communicator technology across business healthcare, strategies, and INDUSTRY EXPERIENCE:

• • • • • Healthcare Insurance Government ERP Finance IT IT IT EXPERIENCE

COMPANY: BLUECROSS BLUESHIELD NC VIA GENPACT (DECEMBER 2018 TO PRESENT) Worked as a Lead Project/Program Specialist for 5 different projects. Blue Initiatives (Blue Premier/National Value Based Program)

• Collaborated with IT team and supported technical tasks, test planning, and project scheduling.

• • • • Assisted Managed Successfully assisted Kept monitoring in in schedules, Program creating created and testing Increment documented and updating maintained scenarios, the (PI) progress, resources, planning, SharePoint maintained and budget, program conducted (Project RACI risk board matrices Site)on follow-Planview with, release and ups. milestones tackled event and PFM plans, milestones. and monthly. dependencies. RAID logs, project plans; UNC Health Integration

• • • Supported Supported Built and maintained end-critical to-end path project integration readiness SharePoint for with 1/focus 1/portals. 24 go-on vendor live and and maintained file interface RAID compliance logs. (837, 835, COBRA) Humana Phase I & II

• • Transitioned Collaborated weekly and monthly with 80,000+ the executive team members and and assisted to BCBSNC steering Project via committee Brighton Manager reporting Platform to define & in and go-under live deliver reporting 6 months. weekly and status metrics. report, bi- Merger & Acquisitions – Brighton Healthcare

• • • Assisted Assisted project Assisted activities. in integration with integration all status teams (reporting IT and in defining operations) (project requirements, status of Third-- L1, Party helped L2 & Administrator L3 with leadership required (status) TPA) infrastructure to BCBSNC and systems. coordinating Page 2

51+ Migration

• • • Supported Assisted Presented with project the training, end-documentation to-end communications, migration for of leadership 51+ desktop plans review. procedure to the Facets for platform. business readiness. PRIOR EXPERIENCE

IBM METLIFE VIA IT PEOPLE (APRIL 2017 TO MARCH 2018) EDMS Acceleration project

• • • • • • Worked Primarily on decisions. Work report Working Run Effectively project-stand-with Key as with communicating ups execution manage Business Project Performance all resolving dependency Coordinator multiple line progress Indicators sponsors, complex with onsite/areas of senior-in huge-issues Disability Lead (offshore to KPI's) executive assure portfolio Program & communicate and team the of audience claims ‘readiness Managers engagements applications business status/like and posture’ VP, - in risks other enabling domain. Dir, varying of in Sr Project test a Managers clear, them stages is clear managers timely to of be providing through fulfillment. aware manner. to define & of overall make TRR. and critical status GCS Insight Transformation & Panorama project

• • • • • • Worked Data scope Overall AD, Coordinate E2E)Test information. QA Data . Provisioning applications Team Communications as Defects a with Data regarding QA - Steward, (and Maintain Data Lead, data frequency Refresh, to for Test key warehouses. Defect the stake Data Load, data of Management data Management holders. restore/Transform, to be refresh provided & Restore, SME Reporting requirements in by Life Purge, the system Insurance, data Archive (providers. with mainly Annuity accurate and Functional, Test business and Bed current Alignment) Regression domain. for and in WAKE COUNTY GOVERNMENT VIA IELYSIAN AI (APRIL 2016 TO MARCH 2017) Land and development Solution systems migration to Cloud Application.

• • • • • • Worked system(Participated Lead processes Led Documented application. Socialized/walkthroughs, daily s) as involving migration walkthrough Lead Business in various developing Negotiation/meetings land Analyst to BRD’s Cloud with development. the to for with Principal Milestone Application integrate strategy Wake Project County Implementation for readouts with Managers EnerGov. implementing IT Government Systems with and Stakeholder/ Consultants Teams & Agile-migration/– Land Scrum ensuring Development & Senior configuration SMEs Sprints uninterrupted Management. in and configuring Solution defining of capabilities progress. on various User premise Stories. to new Lotus Notes Directory Services Migration to Microsoft Active Directory

• • Worked Analyzed as complex QA/BA requirements Analyst for replacement for HR Lifecycle of Lotus - Hiring, Notes Activation, directory with Consulting, Active Directory Termination Responsibilities: & Rehire. Page 3

• • • • • • • Strategized, Strategize, Finance, Executed Data Participated Handled Performed Management Management, Public socialization Data Executed Business Executed in Updates Redaction Data Services, defining Analysis Testing overall integration of ensuring Bug Service of RBAC highly integration on Report, & Cleansing smooth application, Desk testing (sensitive Role Email with delivery. testing, Based with involving Notifications Active integration county directory Access test-Directory. data migration, data Control) interfaces, services to strategy the gap ensuring management and for analysis workflows. other all qualified major downstream using & Led developers systems SQL people walkthroughs, & like Excel. systems. have using ERP, data Jira. HR, Sr access. ACADEMIC QUALIFICATION

• • • • MBA/(B.Two High 2003-A. (Years School, Bachelor Post 2005) Graduate Diploma CBSE of Arts)Board Course Diploma, Delhi – School: in University, in Computer Business Andhra India Application Management Education (1999-(2002) Society e-(DAST) Major: School, from Human CMC New Resources)Ltd.Delhi,, New India, Delhi, Symbiosis, (Passed India 1999) Pune, (2001) India REFERENCE

• Available upon request.

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