Auston Copeland
Westchester, CA *****
****************@*****.***
Customer Service – Event Staff
Retail Sales Associate – Merchandiser – Order Puller
Skills and Qualifications
Excellent communication skills: listening, speaking, writing, reporting, documenting
High level of motivation and initiative; Adaptable and productive Team Member
Friendly and approachable; Critical thinker able to resolve issues quickly and effectively
Develop and maintain customer relationships; multitask and thrive in any environment.
Ability to perform all duties as Event Staff Member, Retail Clerk, Warehouse Associate:
oGreet patrons attending entertainment events. Maintain order and ensure adherence to safety rules.
oRecommend, select, and help locate or obtain merchandise based on customer needs.
oCompute sales prices, total purchases, and receive and process cash or credit payment.
oObtain merchandise from bins or shelves. Complete order receipts.
oAnswer customers' questions about merchandise and advise customers on merchandise selection.
oDistribute materials, products, parts, and supplies, based on requisitions.
oStock shelves, racks, cases, bins, and tables with new or transferred merchandise.
oStamp, attach, or change price tags on merchandise, referring to price list.
oReceive and count stock items, and record data manually or on computer.
oRead orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
oReceive, unload, open, unpack, or issue sales floor merchandise.
oAnswer questions regarding the store and its merchandise.
oMaintain knowledge of current sales and promotions, policies, and security practices.
oProvide assistance with patrons' special needs, such as helping those with wheelchairs.
oGuide patrons to exits or provide other instructions or assistance in case of emergency.
oAssist patrons by giving directions or providing information about local attractions.
oLead tours and answer visitors' questions about the exhibits.
Experience
Warehouse Associate Honeywell 08/2023 to 05/2024
Truck Driver CRST Expedited 03/2020 to 06/ 2021
Sales Associate Foot Locker 12/2019 to 04/2020
Detailer Candi Car Wash 07/2015 to 12/2019
Education
Medical Assistant Studies, Ultimate Medical Academy
Antelope Valley High School Graduate, Antelope Valley CA