Administrative Assistant Front Desk

Jenn Vernieri

Rockaway, NJ *****

**********@*****.***

973-***-****

To obtain a position utilizing my skills and to better the organization. Knowledgeable and professional Administrative Assistant/Receptionist with over 20 years of experience managing fast-paced front desk operations.

Work Experience

Deli clerk Nov 2024-May 2025

Paulie G’s Deli and Grill

• Answer phones

• Cashier

• Process take out orders

Administrative Assistant/Receptionist Feb 2011 - April 2024 Terry’s Auto Body/ Crash Champions - Whippany, NJ

• Answered multi-line switchboard/greet customers

• Updated CCC estimating system

• Processed accounts receivable

• Processed customer files and all payments

• Handled Enterprise rental reservations

• Completed vendor statements and weekly reports

• Responsible for bank transfers, deposits, and EFT payment

• Batched and processed weekly credit card receipts into QuickBooks

• Opened and distributed mail as needed.

• Called insurance companies and processed claims.

• Order office supplies and maintained inventory.

• Coordinated with utility companies.

Front Desk Receptionist Sept 2009 - Jan 2011

Norman Gale Buick, GMC - Cedar Knolls, NJ

• Answered 10 line switchboard

• Scheduled service appointments in ADP and Reynolds & Reynolds

• Processed customer payments, deliver keys

• Updated all service work from the previous day into accounting

• Filed, processed, and created folders for new and existing customers Data Entry Clerk/Customer Service March 2008 - April 2009 Corporate Communications Group - West Caldwell, NJ

• Answered and directed incoming calls

• Fulfilled processing

• Updated physicians database/ data entry

• Entered and processed rebates for clients

Education

West Essex High School - North Caldwell, NJ

Skills: Office Management, Accounts Receivable, Accounts Payable, Bank Reconciliation, Supervisory Experience, Automotive Service Management, Order Entry, Scheduling Software: QuickBooks, MS Excel, MS Word, MS Outlook, Reynolds & Reynolds, ADP References furnished upon request

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