Dedicated & Versatile Professional
Resume:
Dedicated and Versatile
Professional
****************@*****.***
Morrow, GA 30260
Professional
Summary
Adaptable professional
with over 10 years of
experience in customer
service, leadership, and
administrative
coordination across fast-
paced industries. Skilled
in managing high-
volume workloads,
ensuring accuracy, and
delivering exceptional
service.
Key Skills
Customer Service & Client
Relations
Team Supervision & Training
Data Entry & Document
Management
Inventory & Schedule
Management
Communication & Conflict
Resolution
Multi-tasking in High-Volume
Settings
Professional Experience
Account Manager ABC Consultants Group Atlanta, GA October 2024 – January 2025
Conduct face-to-face marketing and customer engagement, speaking with hundreds of individuals daily.
Adapt quickly to new promotions and product offerings, maintaining expert-level knowledge.
Excel in fast-paced environments requiring extended periods of standing and multitasking.
Track sales metrics and maintain accurate, real-time reporting. Assistant Manager The Braid Bar Jonesboro, GA
July 2023 – April 2024
Supervised daily salon operations, ensuring a high level of customer satisfaction and service quality.
Trained and mentored new staff members, reinforcing company standards and policies.
Handled administrative responsibilities including inventory, scheduling, and bookkeeping. Call Center Supervisor Conduit Global Greensboro, NC March 2015 – June 2022
Supervised and trained a high-volume customer service team in a fast-paced call center environment.
Monitored quality, ensured compliance with company policies, and implemented performance improvement plans.
Enhanced team performance through data analysis, coaching, and strong leadership. Education
High School Diploma
Walter Hines Page High School – Greensboro, NC Graduated 2011
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