Administrative Assistant Cleveland Clinic
Resume:
Jennifer Polenske
North Ridgeville, OH, *****, US
*************@*****.***
Work Experience
Oct, 2018 - PRESENT
Administrative Assistant, The Cleveland Clinic
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Establish work procedures or schedules and keep track of the daily work of clerical staff.
Use computers for various applications, such as database management or word processing.
Conduct searches to find needed information, using such sources as the Internet.
Create, maintain, and enter information into databases. Schedule and confirm appointments for clients, customers, or supervisors.
Complete forms in accordance with company procedures. Make copies of correspondence or other printed material. Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
Manage projects or contribute to committee or team work. Provide services to customers, such as order placement or account information.
Arrange conference, meeting, or travel reservations for office personnel.
Open, read, route, and distribute incoming mail or other materials and answer routine letters.
Train and assist staff with computer usage.
Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Learn to operate new office technologies as they are developed and implemented.
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
Prepare conference or event materials, such as flyers or invitations.
Maintain scheduling and event calendars.
Education
1994
Kent State University, Bachelor's Degree in Therapeutic Recreation/Recreational Therapy
2013
University of Phoenix, Master's Degree in Health
Administration
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