Customer Service Care
Resume:
DONNA VARGAS
Modesto, CA *****
MOBILE: 916-***-****
Email: *****.********@*****.***
OBJECTIVE:
Looking for a part-time job opportunity, where my proven customer service skills, organizational abilities and interpersonal skills can be fully utilized. SKILLS:
Able to work in a team environment but also able to be self-sufficient and have a demonstrated track record in accurate detail-oriented tasks in a fast-paced environment, good sales ability and multi-tasking expertise.
EMPLOYMENT:
• Taco Bell
Customer Service, (November 2016 ` Current)
Headset and Cashier
• TEMP ANGENCIES, (May 2003 ` October 2016)
• PROFESSIONAL PUBLICATIONS, INC.
Customer Service Representative, (November 1996 ` April 2003) Responsibilities include ordering entry by phone, web, fax, and mail for both Retail and Trade customers. Customer care and problem solving. Trained Receptionist and other Customer Service Representatives. Collecting and organizing customer data for address changes, deletion and combining. Daily check reports and readying deposits for Accounting. Responsible for the main library. Day end processing. Fixing computer backup problems in the early morning. Making exam disks when needed. Pulling web orders. Transferring warehouse shipping information into our system. Obtained responsibility of being the backup person for working with the new telephone system during Customer Care meetings.
• HOMEMAKER, (December 1995 ` November 1996)
As a stay-at-home mom, I planned the family budget EDUANTION/SPECIALIZED TRAINING:
*Award for entering over 100 orders in one day/outstanding CSR.
*Attended WordPerfect computer classes.
*Certificate of completions with Pacific Bell customer service workshop.
*High School Diploma
References available upon request.
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