Cybersecurity Analyst

Braxton Smith

Jacksonville, FL *********@******.*** 904-***-**** LinkedIn

Professional Summary:

Dedicated Cyber Threat Intelligence Analyst with expertise in identifying, assessing, and analyzing cyber threats from multiple intelligence sources. Skilled in proactively detecting emerging risks, coordinating response efforts, and delivering clear, actionable threat assessments to protect organizational assets. Adept at operating in high-pressure, time-sensitive environments, ensuring rapid and effective decision-making. Strong analytical and communication skills enable effective collaboration across security teams to mitigate risks and strengthen cyber defenses.

Work Experience:

Network Administrator

Axios Industrial Remote

September 2024 – Present

Cybersecurity Operations:

●Monitor and manage organizational security using Microsoft Defender, identifying and mitigating threats while ensuring compliance with cybersecurity protocols.

●Utilize Barracuda Email Security Gateway to protect against phishing attacks, spam, and malware, configuring advanced threat protection and response settings.

●Conduct vulnerability assessments and implement remediation actions to strengthen IT infrastructure security.

Microsoft Administration:

●Administer and maintain Microsoft Azure environments, managing user identities and optimizing cloud resources.

●Configure and deploy Microsoft Intune for endpoint management, ensuring secure device enrollment and compliance policies.

●Oversee Office 365 applications, managing user accounts, licenses, and permissions to facilitate seamless collaboration.

Help Desk Engineer II

Women’s Care Florida Jacksonville, FL

May 2021 – November 2023

●Developed and implemented IT standards and processes, improving system reliability and security.

●Improved first-call resolution rates by 95% and reduced client wait times by 75% through process enhancements.

●Collaborated with technical teams to resolve security vulnerabilities, maintaining continuous communication with stakeholders.

Service Desk Associate I

CompassMSP Jacksonville, FL

October 2019 – January 2021

●Performed network monitoring, analysis, and performance tuning for over 200 clients.

●Served as the primary interface for Tier 1 support, troubleshooting software and hardware issues and escalating to higher tiers when necessary.

●Provided technical support for Cisco VoIP systems, VPN software, Active Directory, Microsoft Intune, and Windows OS, adhering to corporate IT standards.

●Conducted diagnostic analyses to isolate and resolve desktop and network infrastructure issues, improving efficiency and security.

Network Administrator

First Baptist Church of Jacksonville Jacksonville, FL

July 2018 – October 2019

U.S. Navy Aviation Ordnanceman

December 2006 – November 2015

Education:

Bachelor of Science, Cybersecurity and Information Assurance

Western Governors University

April 2025- present

Associate of Applied Science in Network Engineering

Virginia College Jacksonville, FL

2016 – 2018

Certifications

●CompTIA Security+ (CANDIDATE ID: COMP001021073897)

●Google Cybersecurity Professional Certificate

●Qualys Vulnerability Management

●Microsoft Certified: Azure Security Engineer Associate: A5755EA82C0924BA

●Cisco CCNA (Expired April 2023)

●CompTIA A+ (Expired April 2023)

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