Quality Assurance Software Development

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Mohammed M Hasan Email: ********@*****.***

Woodbridge, Virginia, USA Mobile : 571-***-****

SUMMARY OF QUALIFICATIONS

Over eight (08) years of diversified IT experience on enterprise system engineering with strong hands-on knowledge of Quality Assurance Engineering. Specialize in testing between various business domains including financial and IT service and solutions industries. Support test design, development, and delivering quality software to go above and beyond stakeholder expectations. Leverage knowledge of contractual requirements and client needs to deliver outstanding results. Effectively build and lead talented teams of professionals through training and mentorship opportunities.

Extensively experienced on Web based and Client/Server application.

Strong working knowledge of Software Development Life Cycle (SDLC) and Software Testing Life Cycle

(STLC) including analysis Requirement, Test Planning, Test Suite, Test Cases, Traceability Matrix. Analyzed data flow design, process models, system views, operational views, technical views, functional views to create test scripts using HP ALM QC, RDNG-RTC, JIRA Confluence-X-ray test management tools.

Experienced on Planning, Designing, Building and Maintain Complex Test Automation Frameworks (Data- Driven, Keyword, and Hybrid).

Extensively experienced on HP UFT/QTP automation using VB Script and Descriptive Programming.

Proficient on automation using Selenium Web Driver.

Proficient on 508 Compliance Accessibility Testing.

Highly experienced on Quality Assurance Testing, end-to-end Regression Testing, User Acceptance Testing

(UAT), Production Validation Testing (PVT) on Web based and Client Server based application.

Highly experienced on defect tracking and reporting bug using Rational Team Concert (RTM) and JIRA Confluence.

Strong Knowledge on Backend testing by writing SQL Queries.

Extensively experienced on testing applications developed in Agile/Scrum and Waterfall Methodologies.

Especially expertise on coordinating User Acceptance Testing (UAT) activities such as test planning, creating Test Cases and Test Scripts, Test execution, facilitate UAT process collaborated with Business client, Developers and Subject Matter Experts (SME’s), defect logging and results reporting on various projects.

Managed project artifacts and deliverable repositories such as in SharePoint and Rational Tools (RM, QM, and CM) and Jira using X-ray test management tool.

Able to meet aggressive deadlines and handle multiple projects, shown Flexibility, Quick Learner, Proactive attitude, Keen eyes for details and an amazing team player. PROFESSIONAL EXPERIENCE

ManTech Corporation - Herndon, Virginia September 2016 – February 2025 Sr. Software Test Engineer & UAT Lead

Project:

Worked on Enterprise Architecture under VEO-MCT Federal Contracting with Department of Veterans Affairs on several projects such as Enterprise Interactive Voice Response (eIVR), Microsoft Dynamics 365 CRM and Microsoft Salesforce. Under these projects I support to co-ordinate Quality Assurance Testing and User Acceptance Testing (UAT) activities such as test planning, creating test cases and test scripts, test execution, facilitate UAT process collaborated with Business client, Developers and Subject Matter Experts (SME’s), defect logging and results reporting on various projects. Responsibilities:

Develop and document quality assurance processes, software testing approaches, and system test plans.

Develop software testing plan and suites from the scratch and maintain using JIRA - Xray test management tool and Rational Team Concert (RTC) in Jazz Platform. 2

Worked with the Veterans Affairs client to facilitate and coordinate User Acceptance Testing on Microsoft Dynamics 365 CRM - Member Service (CRMMS) applications for HRC (Health Resource Center for several lines of businesses like, Help Desk, Health Benefits, Pharmacy Service, Homeless Veteran and First Party) and Omnichannel Chat, CRMMS-HEC (Health Eligibility Center), eIVR (Enterprise Interactive Voice Response), ECC (Education Call Center) and Microsoft Salesforce application for WHHL (White House Hot Line).

Involved to analyze requirements and stories to create UAT test plan, test cases, and detailed test scripts for scenario-based testing.

Performed end-to-end regression testing by executing the baseline scripts and identified software errors and interacted with developers to resolve technical issues.

Facilitate UAT process collaborated with Business clients, Developers and SME’s, defect logging and results reporting on Veterans Affairs Projects.

Maintain an excellent working relationship with the Subject Matter Experts to ensure any changes and needs to update in the test scripts.

Involved in several co-ordinations of meetings such as Project planning, Release planning, Stand up meeting, Backlog Grooming, Test Readiness Review, Release Readiness Review, UAT Kick-off, and Team meetings.

Manage the configuration of testing suites across multiple testing environments.

Document test execution results and communicate those results to the business client.

Document system defects, change requests and resolutions in JIRA and RTC (Rational Team Concert), and link Requirements, User Stories, Defects, Test Plan, and Test Case Artifacts within the JIRA and RTM

(Rational Team Management).

Create high level scenario based scripts to support Production Validation Testing (PVT).

Develop and maintain project specific guidelines, instructions, and procedures. OBJECTIVE

Seeking a career where I can utilize my expertise and knowledge with opportunity for growth and advancement and prove to be a valuable asset to the organization and flexible to any challenging department within the organization.

ATTRIBUTES

Knowledgeable, Organized, Excellent Communication Skills, Energetic, Analytical, Dependable, Goal Oriented, Team Player, Good Listener and Fast Learner.

CITIZENSHIP

US Citizen

EDUCATION

Bachelor of Commerce in Financial Accounting and Management Degree Date: June 1992

University of Chittagong, Bangladesh

TECHNICAL SKILLS

Programming Language: Visual Basic, VB Script, Java Scripts. Testing tools: JIRA, HP ALM/Quality Center, QTP/UFT, Selenium, and Rational Doors for Next Generation (RDNG) in Jazz Platform.

Operating systems: Windows, UNIX/Linux

Applications: MS Office 365, Microsoft Dynamics 365 – CRM, Microsoft Salesforce Database: MS SQL Server

PROFESSIONAL TRAINING & CERTIFICATION

ISTQB Software Tester Certification: Certified Tester - Foundation Level (CTFL) o Certification# 17-CTFL-00602-USA

Scrum Alliance CSM Certification: Certified Scrum Master (CSM).

508 Compliance Accessibility Testing.

Lean Six Sigma & RPA Certified – HRCDC Counsil

o Certification# 5mkpvrqqyn

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