Customer Service Data Entry
Resume:
Katie Huskins
Kennesaw, GA *****
*****.*********@*****.***
Professional Summary
Client-focused professional with strong customer service skills and the ability to learn concepts quickly. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Operations Coordinator
Channel Partners Capital, LLC-Kennesaw, GA
March 2022 to July 2024
• Data Entry
• Enter personal information of business owners with precision and accuracy.
• Work quickly and efficiently
• Fact checking details on applications
• Work on Salesforce daily
• Multitask simultaneously
• Reviewing data for incomplete or inconsistent information
• Entering raw data into a spreadsheet, document or database
• Attention to detail
• Teamwork
• Accuracy
• Time management
• Research and data collection
• Typing Speed
• Understanding of basic software
Funding Coordinator
Channel Partners Capital, LLC-Kennesaw, GA
March 2022 to July 2024
• Create documents in DocuSign
• Approve documents for companies seeking working capital loans/business advances
• Call business owners to do a verbal verification of their loan agreement
• Verify bank statements
• Verify proof of ownership
• Verify drivers licenses and voided checks
• Look for fraudulent deals
Recruiter
Bright Flag Recruiting-Cartersville, GA
August 2019 to February 2022
• Recruit for Fedex drivers in 9 states
• Find candidates on Indeed
• Guide candidates through the hiring process
• Run background checks
• Send candidates for drug screenings and DOT physicals
• Work Salesforce and First Advantage daily
• Answer emails
• Answer phone calls
• Make phone calls to contractors
• Send weekly updates on all active candidates
• Meet monthly goals for drivers
• Monthly Zoom meetings
• Working from home
Office Manager
LaVida Massage-Cartersville, GA
September 2015 to August 2019
• Payroll
• Booked appointments for clients
• Answer phone calls
• Performed opening and closing duties
• Counted cash drawer
• Sale memberships to new clients
• Greet clients
• Check out customers at the end of their sessions
• Cleaning duties
• Laundry duties
• Helping my other co-workers with everyday tasks, accounts receivable, accounts payable, and responsible for payroll.
Spa Coordinator
MASSAGE ENVY-Kennesaw-GA
February 2013 to August 2015
• Informed guests of spa services, programs and activities over the phone and in person.
• Addressed all guest complaints and referred any escalated situations to management.
• Checked members and guests in promptly for their appointments
• Supplied guests with robes, slippers and locker keys.
• Sold $1000+ in spa retail items and gift cards in a 9-month period.
• Assigned clients to estheticians by aligning the client's needs with the esthetician's expertise.
• Addressed all member concerns with patience.
• Entered client and service information when booking appointments.
• Provided accurate product and merchandise information to customers.
• Responded to customer inquiries in a friendly and professional manner.
• Greeted all guests and assisted them with requests and special services.
• Assisted spa technicians with room set up.
Education
Diploma
NORTH COBB HIGH SCHOOL
May 2003 to May 2003
Skills
• Microsoft Word, Excel (7 years)
• SCHEDULING
• Medical Imaging
• DocuSign
• MULTI-TASKER
• Typing
• Professional demeanor
• CUSTOMER SERVICE (7 years)
• Inside sales
• DETAIL ORIENTED
• SATISFACTION
• Experience in customer satisfaction
• English
• Proficiency in customer service
• Multi-tasker
• Detail oriented
• Microsoft Office (5 years)
• Problem-solver
• Experience in sales
• Appointment scheduling
Contact this candidate