Scheduling Coordinator Relations Representative

Kelly M. Laiacano

**** *. ****** **., ****, AZ **207

602-***-**** *********@*****.***

Formal Education

Apollo College

April 2000 to March 2002

AAS Degree Radiology Technology

Pima Medical Institute

Medical Administration Bachelor program - currently enrolled, estimated graduation April 2026

Work Experience

SimonMed Imaging

Physicians Relations Representative

May 2023 to Present

Assigned cases to Radiologists to read

Answer phones and instant messages

Fax and email reports

Request addendums

Respond to email requests

West Mesa Justice Courts

Court Clerk

December 2022 to March 2023

Process incoming Civil Traffic Citations

Process Defensive Driving School payments

Answer phone calls

Aid the Judge in the courtroom

Steward Medical Group

Steward Orthopedics and Sports Medicine, Scheduler

July 2019 to December 2022

Register new patients

Make new and follow-up appointments

Work with Athena and Cerner

Direct calls to Medical Assistants

Perform X-rays ordered by Physicians and Physicians Assistants

Import outside X-rays, MRI, CT scans, and other imaging

Make CDs for patients, Physicians, or Lawyers as requested

Banner Urgent Care Services

Radiology Technologist

April 2019 to June 2019

Perform general X-ray exams as prescribed by the provider

Aid with back-office Medical Assistant duties

Room patients and take vitals and patient histories

Concentra

Radiology Technologist

July 2018 to March 2019

Perform general X-ray exams prescribed by the doctor

Aid with back-office tasks as needed

Room patients, take vitals, and patient histories

Aid with bandages and sutures

Fit patients for walking boots, braces, and gait training for crutches and canes

Arizona Spine and Joint Hospital

Supervisor

April 2018 to June 2018

Make the schedule for employees

Write policies

Work in the pain clinic and the OR

Banner Baywood Medical Center

Medical Radiographer for General Radiology

May 2002 to March 2018

Lead tech on Saturdays and Sundays

Fill in for Supervisors when needed

Perform general X-rays as ordered by providers

Work with Cerner

Clinical Instructor for Medical Radiographer Students (3 years)

Train and educate staff on Patient Safety and Safe Moving

Co-Chair for the department Shared Leadership

Patient care primarily geriatric, but also children

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