Customer Service High School
Resume:
NANDI
SPIVEY
***************@*****.***
West Palm Beach, FL 33407
Bold Profile
Dependable and Friendly team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. PROFESSIONAL SUMMARY
SKILLS
• Exceptional Customer Service
• Speedy and Efficient
• Menu Memorization
• Beverage Preparation
• Positive and Professional
• Performance Improvement
• Team Player
• Espresso Machine Operation
• Cash Register Operation
Tinley Park High School
Tinley Park, IL
High School Diploma
Dillard University
New Orleans, LA
Blanche Ely High School
Pompano Beach, FL • 05/2024
High School Diploma
EDUCATION
• [ fall-Spring 2022] - Honor Roll
• fall-Spring 2022 - Honor Roll
Fall 2023 National Junior Honors
Society
•
Member of National Junior
Honors Society, 2023
•
Abercrombie & Fitch - Brand Representative
New Orleans, LA • 02/2025 - Current
Miami Grill - Cashier
Pompano Beach, FL • 01/2023 - 04/2024
Dunkin Dounuts - Barista
Tinley Park, IL • 09/2021 - 07/2022
WORK HISTORY
• Completed floorsets, filled floor, and rang up customers. Provided excellent customer service, resulting in positive feedback and repeat business.
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Enhanced sales performance through effective communication of product features and benefits.
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Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
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Greeted customers and answered any questions they had about the store's products and services.
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Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
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• Stocked shelves with merchandise when needed.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
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• Performed other duties as assigned by management.
• Collected payments and provided accurate change. Delivered high level of customer service to patrons using active listening and engagement skills.
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Greeted customers and took orders for coffee drinks, food items, and other beverages.
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Created a variety of specialty coffee drinks including lattes, cappuccinos, macchiatos, mochas, and Americanos.
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Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
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Monitored inventory levels of supplies and restocked when necessary.
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Followed safety procedures while operating machinery such as grinders and espresso machines.
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Placed orders with suppliers for delivery of products required for daily operations.
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Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
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References available upon request.
REFERENCES
Contact this candidate