Project-Based Support Representative

Norman A. Cordero

Mobile: 096********

Email: ************@*****.***

Pasig City, Metro Manila

Profile summary:

I am an experienced English as a Second Language (ESL) and academic teacher with background in the BPO industry. I am seeking for a permanent position where I can utilize and share the knowledge I acquired over the years and learn new skills. Employment History:

Company Location Position Inclusive dates

Freelance Work from Home Freelance

Teacher/Tutor

February – November

2022

Sutherland

(3-month project-based

contract)

Philplans BGC

CSR

March – June 2022

Techmahindra

(2-month project-based

contract)

2nd flr. E Commerce

Bldg. Eastwood Q. C.

Chat

Support/Technical

Support Representative

November 2021 -

January 2022

Cognizant Solutions

Philippines

(2-month project-based

contract)

Bridgetown, Quezon

City

CSR Voice Account

(Order-placer)

July – September

2021

YBM-PNT Inc.

29th Floor IBM Plaza

Eastwood Quezon

City

ESL Tutor - Phone and

Video

March 2020 -

January 26, 2021

YEZ Online Inc. 39th flr. Discovery

Suites ADB Avenue

Ortigas Center

On-line Video ESL

Tutor

Aug 2019 – Feb 2020

The Forum Language

Academy

8th floor Padilla Bldg.

Emerald Avenue

Ortigas Center, Pasig

City

One-on-one English

Teacher for Koreans

January 2019 – May

2019

Freelance Tutor Pasig City Home-based tutor June 2016 – December 2018

SYKES’ Asia Inc.

(6-month project-based

contract)

G1 Ayala Centre

Ayala Ave. Makati

Delivery Manager January – May 2016

Adamson University

Manila

Manila, Philippines English Teacher for

Foreign Learners

(CLL – Centre for

Language Learning)

July 2012 – August

2015

Freelance Tutor (within Ortigas Center

Pasig City)

Academic and ESL

tutor

June 2013 –

December 2015

EZ Phone Inc.

(On-line ESL

Education for Koreans)

8th floor. City State

Bldg. Brgy.

Kapitolyo, Pasig City

Manila, Philippines

Office-basedESL

Teacher

January 2012 – May

2013

Far Eastern University

(FEU – Manila)

Recto Ave, 395,

Manila, 1008 Metro

Manila

Part-time Instructor -

Communication Arts I

and Research

July – October 2011

REFERENCES:

YBM-PNT Inc. SL Patricia Cruz Section Leader (Supervisor) *****.***@*****.***

092********

YEZ Online Inc. Mr. Jason Quizado

OR:

Mr. William John Ganayo

Senior Trainer

********@*********.***

-

General Manager

*******@*********.***

EDUCATIONAL ATTAINMENT:

Tertiary:

Rizal Technological

University {RTU}

Pasig Chapter

Brgy. Maybunga,

Pasig City

(June 2000 – March

2006)

Bachelor in

Secondary

Education - Major

in English

ELIGIBILITY:

Professional

Secondary English

Teacher

License Number:

0914235

Registration Date:

November 02, 2006

Valid Until:

October 3, 2021

PERSONAL DETAILS:

Date of Birth / Age: October 03, 1983 / 40

Permanent Address: 199 E C Dela Paz Street Caniogan, Pasig City 1600

Contact this candidate