Customer Service Team Member

**** ****** **** ** **

Conyers, Ga

479-***-****

***********@*****.***

Nara Bivins

SKILLS

●Customer service experience (fast food, retail)

●Strong written and verbal communication

●Computer proficient (MS Office, Google Suite)

●Goal-oriented and self-motivated

●Time management and organization

●Active listening and empathy

EXPERIENCE

Publix, Atlanta,GA — Cashier

May 2023 - January 2024

●Provided excellent customer service by greeting and assisting customers.

●Handled transactions, returns, and maintained a clean front-end environment.

●Collaborated with team members to achieve store goals.

Panera Bread, Conyers,GA— Team Member

March 2024 - August 2024

●Took orders and provided menu guidance in a fast-paced setting.

●Ensured timely and accurate food preparation and order fulfillment.

●Maintained cleanliness and handled customer concerns professionally.

EDUCATION

Albany State University, Albany, Ga

August 2024 - May 2028

I am currently a Biology major looking to forward my education. My plan is to graduate and eventually go to medical school.

HOBBIES AND INTERESTS

●Writing (creative and personal)

●Deep listening and connecting with others

●Being a full time Big Sister

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