Systems Engineer Administrator

James D Brewer

Alpharetta, GA

******@*****.***

***-***-**********:******@*****.***

mailto:******@*****.***

Summary:

I have over 20 years of experience in the Information Technology field. I’m looking for new challenges to help others succeed and develop my skills. I have a broad range of experience with hardware and software products and have a proven track record of making quality decisions. I am a solutions-oriented Systems Engineer with notable success directing a broad range of corporate IT initiatives while participating in planning and implementation of information-systems solutions in direct support of business objectives. I have hands-on experience leading all stages of information system efforts, including inception, definition, construction and deployment.

PROFESSIONAL EXPERIENCE:

Keller Williams

Consultant

2017 – Current

●Develop and implement training on Keller Williams software products

●Remotely resolve agent issues as well as providing in person customer support

●Consult with agents on how to use various computer systems with CRM (customer relationship manager)

●Assist agents with using various applications and integrating them with their business

●Provided in-house and client tech support for all levels

●Resolve issues with client computers (Windows)

●Completed CISA CyberEssentials Certificate

●Provide security training and assist with computer recovery

Nokia/HERE MAP (Corus360 Contract)

Sr Windows Systems Engineer

Feb 2015 - 2017

●Technical Windows engineer responsible for Windows platform (Build, Configure, Test Applications, Turnover, Decommission)

●Subject matter expert for Microsoft server OS and virtualization of applications using Windows Server 2008/2012 and VMWare 5.5/6.x

●Datacenter migrations – move entire infrastructure to new facility. Migrate some hosts, build up entire new environments on new hardware and latest OS.

●Build new ESXi 6.0 servers in new environments to receive migrations from old Datacenters

●Implement new build process using SCCM 2012R2, worked with SCCM team to develop base image and procedures.

●Document technical processes for Windows Platform. Create Howto documents for HelpDesk and other personnel

Fiserv - Norcross, GA

Sr Windows Systems Engineer

Feb 2014 - Feb 2015

●Completed migrations of large financial system on obsolete hardware/software to a new Windows 2012 based platform with over 1200 total servers

●Technical Windows Lead for implementing Windows based projects - Responsible for Design, Implementation and turnover

●Coordinate all resources (Network, Storage, Firewall, Compute) for projects. Verify all designs are within company standard, then work with all teams and Project management office to track to implementation dates

Savvis - Atlanta, GA (Contract)

Windows Systems Engineer

May 2013 - Feb 2014

●Solutions consultant for migrating numerous accounts to the cloud from private data centers

●Responsible for implementation and migrations from customer data centers to Savvis data centers

●Actively manage engagements with various clients ensuring successful migration and deployment of new infrastructure

●Work with various client teams to identify solutions and provide opportunities to improve current Windows Server and VMware infrastructure design

●VMware training with VCloud and VMware 5.1

Credit Suisse - Raleigh, NC

Windows Systems Engineer- AVP

Apr 2012- May 2013

●Lead engineer responsible for building and maintaining zero touch deployable Windows platform used worldwide including self-service and same-day provisioning

●Led requirements gathering, translation to technical requirements, and subsequent engineering of current Windows 2008R2 certified platform for use in very sensitive banking industry

●Actively managing two firm-wide audit findings to include technical solution design, project creation and tracking, requiring multi-team worldwide collaboration and sign-off

●Create and maintain various scripts(using Powershell, VBScript, and XML) to support server environment (over 20,000) to reduce repetitive work and minimize wasted time

BlueCross BlueShield of North Carolina/Fujitsu America

Team Lead – Systems Engineering

May 2008 – Apr 2012

●Led hardware refresh project resulting in 80% virtualization of environment, lowering BCBSNC total cost of ownership

●Manage multiple projects simultaneously working within a matrix organization.

●Implement and maintain VMWare 3x and 4x server farms with vCenter management tools

●Migrate and configure physical-to-virtual conversion (hot/cold clone) using VMWare converter

●Collaborate with other team leads and manager providing team vision and direction

●Created standards and procedures for many processes within the Distributed Intel team

●Implemented new patch management using Windows Server Update Services (WSUS)

●Create and maintain various Powershell/VBScript/Batch scripts to support server environment to reduce repetitive work and minimize wasted time

EDUCATION and TRAINING:

●Community College of the Air Force – Associates Degree in Electronic systems 1997

●Completed requirements for Associates Degree in Information Systems

●VMware 5.1 Install/Configure/Manage

●Dynamic Ops 4.5, VMware 4.x, Microsoft Clustering, Windows Serve 2008/12, Active Directory

●Leadership Fundamentals for Team Leaders, Conflict Resolution

●Fundamentals of Business Process Documentation

●Completed LEAN and Delta Six Project Methodology Training

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