Quality Director Continuous Improvement

Tim Renfro 480-***-**** *********@*****.*** Global Quality Director

Core Competencies:

Process Engineering

Change Management

Quality Assurance

Process Development

Continuous Improvement

Strategic Planning

Cost & Inventory Control

Product Design/Redesign

Team Leadership

Training & Development

Regulatory Compliance

Communications

Quality Management System (QMS)

Certified ISO 13485/9001 Lead Auditor

Process Improvement

Key Metrics Monitoring

Two Six Sigma Black Belts

Customer Satisfaction

Professional Summary: Analytical, quality-focused Quality Director with extensive experience creating and deploying strategies to achieve cost, process, and production excellence. Tactical change agent skilled in proactively identifying and overhauling systemic deficiencies to prevent negative operational impact. Collaborative leader focused on team quality culture and continuous improvement while fostering a positive workplace environment. Proven ability to work collaboratively across departments to achieve quality objectives.

Professional Experience:

Yield Engineering Systems Global Quality Director Chandler, AZ Sept 2022 – Present

Established ISO 9001:2015 QMS structure and achieved certification.

Acted as the quality voice to major customers.

Presented quality progress to CEO and President regularly.

Created a quality team to lead initiatives at all sites.

Ensured quality processes met customer requirements and drove customer satisfaction throughout the product lifecycle.

Identified opportunities for process improvement, corrective actions, and standardization in collaboration with internal teams.

ASM Project Mgr II Phoenix, AZ Jan 2022 – Sept 2022

Provided refinement details for productization.

Coordinated Electro-Static Chuck development project.

Edwards Vacuum Quality Manager – Americas Chandler, AZ 2019 – Jan 2022

Drove quality improvement efforts for three Service Technology Centers in the Americas.

Led the Zero Defect program, resulting in a 91% improvement in the install pass ratio.

Represented quality to key semiconductor customers.

Achieved ISO 9001:2015 audits without findings in 2020.

Surpassed aggressive yield goals in 2021.

Established and monitored key quality metrics to track progress and support data-driven decision-making.

Honeywell Aerospace Lean Six Sigma Black Belt Tempe, AZ 2015 – May 2019

Identified opportunities for process, cost, and quality improvements across aerospace systems.

Created a patentable invention for aircraft carbon disk brakes.

Provided guidance and statistical analysis of metrology systems (MSA).

Received the Silver “Passion for Winning” award for identifying critical satellite wave guide risks.

CR Bard Corporation Supplier Quality Leader Tempe, AZ 2011 – 2015

Directed supplier quality through audits and evaluations for 300+ suppliers.

Refined supplier management procedures for corrective actions and approvals.

Improved supplier process capability using statistical engineering tools.

Managed FMEA, SPC, GMP, GDP, SCAR, CAPA, Project Management, and Supplier Development functions.

Medtronic Corporation Sr. Supplier Quality Engineer Tempe, AZ 2009 – 2011

Sourced, managed, and audited suppliers to ensure optimal quality system performance.

Taught Opportunity for Error (OFE) class to suppliers.

Received Corporate Award for developing/qualifying a critical new plating supplier.

Intel Corporation Sr. Supplier Quality Engineer Chandler, AZ 1988 – 2009

Awarded Intel Achievement for electronic packaging analysis tool.

Awarded Best Corporate Six Sigma Project.

Awarded four Divisional Recognition awards for Safety, Innovation, and Quality.

Received Six Sigma Black Belt.

Coordinated with CPU thermal solution providers producing 40 million units annually.

Certified 4 suppliers for accelerated reliability testing Intel sockets.

Captured $13.5M in savings through a massive improvement initiative.

Generated $28.4M in savings by leading global Six Sigma projects.

Created and received patents for nine socket and thermal improvements.

Member of the Intel Thermal Mechanical IP Committee.

Eliminated 50% of quality incidents in one year.

Education BS Mechanical Engineering, Minor in Computer Science, Brigham Young University, Provo, UT

Patents

7,364,063 Thermally coupling an integrated heat spreader to a heat sink base

7,350,299 Method for reducing socket warpage

7,347,354 Metallic solder thermal interface material layer and application of the same

7,244,137 Integrated socket and cable connector

7,077,661 Socket for having the same conductor inserts for signal, power and ground

7,037,115 Attaching integrated circuits to printed circuit boards

6,969,270 Integrated socket and cable connector

6,692,280 Socket warpage reduction apparatus and method

6,616,471 Integrated horizontal cam lever for zero-insertion force (ZIF) socket

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