Customer Service Sales Associate

Lauren E. Wortman

Grosse Pointe Farms, MI • 313-***-**** • ********@***.*** • linkedin.com/in/laurenwortman

EDUCATION

Pursuing a Bachelor of Marketing

Expected Graduation: May 2027

Michigan State University, East Lansing, MI

Cumulative GPA: 3.79/4.00

Dean’s List: 3 Semesters

WORK EXPERIENCE

Village Palm, Grosse Pointe, MI May 2024 – Present

Retail Sales Associate

Provided excellent customer service, by assisting clients with product selection, offering expert knowledge, and ensuring a positive shopping experience

Managed transactions, maintained store organization, and actively worked to meet sale targets

Collaborated with team members to achieve store goals while promoting loyalty and brand values

Grosse Pointe Club, Grosse Pointe, MI Jun. 2022 – Aug. 2023

Lifeguard

Ensured safety on the club's property, while monitoring all members in and out of the pool, responding quickly to emergencies

Performed routine cleaning checks, maintain cleanliness and organization of the facility

Provided first aid and CPR when needed

Childcare, Grosse Pointe, MI May 2021 – Present

Nanny

Provided childcare services shaped by the family's needs, which included creating a safe environment for the children under my care

Supervised multiple children, tending to their needs, and preparing meals

Maintained open communication with the parents to discuss the children's behavior and any concerns that arose

University Liggett School, Grosse Pointe, MI May 2021 – Aug. 2021

Day Camp Counselor

Supervised and engaged 15 kindergarten children in educational and recreational activities, creating a safe and inclusive environment

Provided guidance and support while being a strong role model to young girls

Collaborated with coworkers to execute tasks to promote growth and positive attitudes

ACTIVITIES & SKILLS

Kappa Kappa Gamma, Delta Gamma Chapter, Member 2023 - Present

Greeks in Advertising, Marketing, Entrepreneurship, and Sales, Member 2024 - Present

MSU Marketing Association, Member 2024 - Present

Sigma Gamma Association, Member & Media Coordinator 2019 – Present

Delta Sigma Pi, Gamma Kappa Chapter, PC Vice President of Community Service & Member 2025 - Present

Proficient in Microsoft Excel, Power Point, and Word

Contact this candidate