Customer Service Team Member

MALACHI

WALKER

St. Louis, MO *****

314-***-**** ***********@*****.***

A determined and highly motivated employee with experience in mentoring, customer service, and food handling. Interested in expanding my professional growth by joining a reputable company and assisting in its business goals and objectives.

EXPERIENCE

TEAM MEMBER

Shake Shack St. Louis, MO

NOV. 2022 – MAR. 2023

Operated cash register and received payment from customers in cash or credit card, accurately counted and provided change to customers as required

Ensured proper food handling procedures were followed including wrapping, labeling, dating, stocking, storing, rotating, and checking the temperature of products

Received inventory, moved, and lifted food and beverage products and supplies; maintained a solid knowledge of products and services available in the unit

DELI CLERK

Schnucks St. Louis, MO

SEP. 2021 – JAN. 2022

Provided excellent customer service, makes product recommendations, and answers questions.

Unloaded daily deliveries and made sure the deli display cases were organized and fully stocked with fresh food.

Cleaned and sanitized deli equipment and food surfaces, including meat and cheese slicers, deli display cases, and utensils

YOUTH EXPLORING SCIENCE (YES)

Intern St. Louis, MO

JUNE 2016 – MAY 2021

Represented the YES program by promoting the importance of STEM-related careers

Served as a steering committee representing their fellow YES peers in the program’s decision-making process

Served as teachers and mentors for younger children, delivering engaging STEM learning activities that they have helped develop

EDUCATION

ADULT EDUCATION & LITERACY – ST. LOUIS

High School Equivalency Test (HiSet)

Completion Date: February 2024

YOUTHBUILD PROGRAM RANKEN TECHNICAL COLLEGE

National Center for Construction Education and Research (NCCER) Certification

Completion Date: February 2024

SKILLS

Critical Thinking

Customer Service

Taking direction from verbal and written descriptions

Attention to Details

Mentoring/Relationship building

Exceptional communication

Dexterity

Time Management

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