Information Technology Business Intelligence
Resume:
Resume
Laine Kelly Robinson
Shreveport LA 71118
******@*****.***
https://www.linkedin.com/in/kelly-robinson-704886127/ Career Summary
Information Technology Analyst and Developer
Code reviewer to determine bugs and communicate with team members on solutions to correct errors.
Responsible for communicating changes in software and training end users. Develop or incorporate new systems to assist end users with using technology. Research and implement solutions.
Lead projects implementing updates to current programs and new software. Contact representative working with the state for disabled employee accessibility to technology resources.
HelpDesk operations answering questions and helping end users with technology issues. Developing Reports for Reporting Services and Business Intelligence SSRS/SSIS ITIL Certified on principles for workflow management Experience
July 2021-Present
Artemis Health by NOMI - Data Manager
● Setup ETL integrations for customer data feeds from files received
● Troubleshooting issues reported by customer and internal data reviews
● Provide quality assurance for data feeds
● Work with team members to solve issues related to data feeds August 2018 - May 2021
Collective Medical - Integration Engineer
2
● Work with customers to set up Hl7 - ADT connections to integrate into the Collective Medical system
● Troubleshoot technical issues
● Write scripts as necessary to translate or transform data as necessary for the Collective interface engine to process or send ADT messages correctly
● Create templates for notifications to go out to the customer
● Set up RESTful connections for the reception/transmission of HL7 data
● Work with Support team to troubleshoot technical issues around data and data processing into the Collective platform
● Analyze data feeds from customers to ensure the data being sent is correctly processing
● Other duties as assigned
September 2006 - May 2018
Sound, Seattle Washington - Business Applications Architect I Sound Mental Health is a community mental health provider.
● Develop clinical and financial reports using SQL and Crystal reports.
● Extract and analyze data from multiple data sources.
● Assist in management of Microsoft SQL: SSRS, Database management.
● Coordinate data warehouse management.
● Maintain documentation of development and development systems (Source Control).
● Work as a Project Lead as assigned by the Project Intake Manager.
● Assist in development, supporting and maintaining electronic health record (EHR) system.
● Provide Service Desk support related to Tier 2 Business Applications tickets.
● Work collaboratively with other Business Applications Architects and Project Leads to provide technical assistance and data analysis as required.
● Perform other duties as needed and/or assigned.
August 2001 - September 2006
Authora, Seattle Washington - Developer
● Develop encryption software for large scale computing systems in C/C++
● Code reviews
● Web development
● Provide end user support
Education
September 1995 - June 1999
Eastern Washington University, Cheney Washington - Bachelor of Arts 3
3D animation programing
Current Technology
Languages: C++, Java, C#
Databases: MSSQL, Cache
Hardware: Cisco, BigIP
References
Danny Park –IT Support Analyst II 206-***-****
******.****@*****.******
Melvin Sita - IT Support Analyst II / Coordinator 206-***-**** ******.****@*****.******
Phil Manois – IT Support Analyst 206-***-****
****.******@*****.***
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