Instructional Designer Design

Kimberly Nicotera

St. Petersburg, FL ***********@*******.*** 617-***-**** www.617nico.com

Senior Learning Experience Designer Technical Trainer Instructional Strategist

Innovative and learner-centric instructional designer with over 20 years of experience in designing technical, SaaS-aligned, and enterprise training solutions. Skilled in collaborating with cross-functional teams to build scalable, outcomes-based learning experiences that improve onboarding, product implementation, and user success. Strong communicator and facilitator with expertise in adult learning theory, instructional design (ADDIE), and LMS integration. Adept at applying data-driven methods and agile development principles to ensure measurable impact.

CORE COMPETENCIES

- Instructional Design (ADDIE, Adult Learning Theory)

- SaaS Enablement & Technical Training

- eLearning Development (Articulate 360, Captivate)

- Needs Analysis & Learning Strategy

- Asynchronous/Synchronous Curriculum Design

- Stakeholder Collaboration & SME Partnership

- Workshop Facilitation (Virtual & In-Person)

- Data-Driven Learning Evaluation

- LMS Management (Canvas, Google LMS)

- Coaching, Mentoring, & Change Management

PROFESSIONAL EXPERIENCE

Morean Arts Center – St. Petersburg, FL

Director of Education Oct 2023 – Present

- Consult with department leaders to assess training needs, design and implement onboarding and performance-based training aligned with strategic goals.

- Developed asynchronous eLearning and instructor-led programs; integrated feedback and analytics to evaluate and refine learning effectiveness.

- Led hands-on curriculum workshops, using job aids, interactive projects, and role-based simulations to onboard and upskill instructors and volunteers.

American Fidelity – Remote

Customer Engagement Specialist Jul 2023 – Oct 2023

- Delivered digital onboarding sessions and built customer training resources to support enterprise clients across product platforms.

- Created self-guided and instructor-led training modules using adult learning principles to improve technical understanding and retention.

Everett Public Schools – Everett, MA

State Licensed Art Educator Aug 2001 – Aug 2023

- Designed and facilitated district-wide training initiatives, including technical integration, curriculum planning, and peer coaching.

- Conducted formal instructional needs assessments and designed differentiated training solutions to address skill gaps and performance improvement.

Cryohub – Remote

Graphic Designer (Freelance) Jan 2018 – Aug 2023

- Developed technical learning collateral, video walkthroughs, and branded training resources to support product implementation.

EDUCATION

Master of Education in Art Education Lesley University, Cambridge, MA

Bachelor of Science in Communications/Advertising Salem State University, Salem, MA

CERTIFICATIONS & TOOLS

- Google UX Design Certificate (Coursera)

- Articulate 360 Adobe Captivate Camtasia Figma Canva

- LMS: Canvas, Google LMS, SuccessFactors

- Microsoft Office Suite WordPress Salesforce Project Management Tools

ADDITIONAL DETAILS

- 5+ years in instructional design and SaaS-aligned technical enablement

- Strong facilitation skills, able to lead workshops for diverse audiences

- Proficient in agile development and data-driven training strategies

- Available for up to 20% travel

- Remote-ready with excellent time management and cross-functional communication skills

Contact this candidate