Dena pucci
**** ****** ***. *****,**** *****
****.*****@*****.***
Skills Summary
Certified in CPR
Skills in blood pressures, injections, Phlebotomy EKG and front desk medical billing and coding.
Education
2004/ High school diploma
Field high school- Mogador, Ohio
2004/Dental Hygienist
Stark state college- Canton, Ohio
2006 to present/ Medical Assistant
Northcoast Medical Training Academy – Kent, Ohio
EXPERIENCE
2004 to 2012/ CSA-Office manager
Stanley Steemer- Akron, Ohio
*Answering phones- strong Skills in telephone education
*Scheduling appointments -document and audit of team scheduling
*Sales aggressive at presenting and selling products
*Customer service-enforce quality assurance to our clients and troubleshooting any complaints
*Accounts receivable -reconciliation of invoices/receipts/Deposits
*Payroll -assist in weekly records/garnishments/child support/attendance to day office responsibilities
2004/ Dental assistant
Mark Kirwinsky DDS- south Euclid, Ohio
*Dental Hygienist -assist dentist in patients procedure
*Lab assistant-grind impressions, shavings of molds, sterilizing of equipment
*X-rays-Complete Processing from taking to developing And chart arrangement
*Hygienist Assistant -charted clinical records and assisted in patient hygiene care
2016 to 2017/ medical assistant
Dr. Michael Bianco M.D.- Wadsworth,Ohio
*Scedualing appointments/answering phones- scheduled appointments for parents appointments on e-clinical
*Room patients- roomed patients, took vitals and had room set up and ready for doctor
*injections- administered injections
*Prior authorizations- verified/set up appointments for patient perceedures
2017-2021-/MA/front desk
South Central Family Physicians, Akron, Ohio
*Schedule appointments/answering phones/take messages- schedule appointments for patient,answering medical questions,making sure all messages are sent back to doctors and answered accordingly
*Room patients- room patients, vitals had room ready for doctor
*Charting- make sure all charts are filled correctly/labs/tests/hospital information in correct coordination, making sure all Day to day charts are ready
*Check-in/out patients- entering patients in and out through nextgen system
*Medical coding- making sure all patient perceedures are coded correctly and entered for medical insurance
2021-2023 Dr. Sam Ghoubrial- Bath, ohio/ Office manager/ Medical billing and coding
Room patients
Scheduled appointments
Scheduled all prior Authorization appointments as well as making sure it went through insurance first
Medical billing and coding
Managed the front and back offices
CAREER ACCOMPLISHMENTS
2006/ employee of the month
2006/most dedicated employee
2006/ High performed year end bonus
AFFILIATIONS
Volunteering at children’s hospital of Akron Ohio
WKDD Community events