Cloud Engineer Infrastructure

EGBAOGHENE OSIMIRY

+1-737-***-**** *******.****@*****.***

Personal Summary

With over 13 years of experience as a VMware Cloud Engineer, I specialize in designing, deploying, and managing scalable cloud infrastructure solutions using VMware technologies. I have successfully led the migration of multiple onpremises environments to VMware-based cloud platforms, improving system performance and reducing operational costs by up to 30%. I have a proven track record in optimizing virtualized environments, ensuring seamless migration to cloud platforms, and automating workflows to enhance system efficiency. My expertise spans VMware vSphere, vCloud, NSX, and vRealize Suite, alongside proficiency in cloud platforms like AWS and Azure. I have consistently delivered highly available, resilient cloud environments, ensuring operational excellence and alignment with business objectives while driving significant cost savings and performance improvements. Technical Skills

Cloud Platforms: VMware vSphere, VMware vCloud Director, VMware Cloud on AWS, VMware vSAN, VMware vRealize Automation, VMware NSX, VMware vRealize Operations, VMware Tanzu, AWS, Azure, Google Cloud Platform

(GCP)

Virtualization: VMware ESXi, VMware Workstation, VMware Horizon, VMware vCenter, Hyper-V, Oracle VirtualBox, Proxmox, Nutanix

Automation & Scripting: PowerShell, Bash Shell, Python, Ansible, Terraform, VMware vRealize Orchestrator, Git, GitLab, GitHub Actions, Azure DevOps, Jenkins

Networking & Security: VMware NSX-T, NSX-V, VMware Carbon Black, AWS Security Groups, Azure Network Security, VPN, VPC, Load Balancers, Firewalls, VLANs, Network segmentation, Network troubleshooting tools, Web Application Security (WAF)

Monitoring & Management: VMware vRealize Operations, vROps, Prometheus, Grafana, Nagios, Zabbix, Azure Monitor, VMware vRealize Log Insight, SolarWinds, Datadog. Collaboration & Project Management: Jira, Confluence, Slack, Microsoft Teams, Monday.com, ServiceNow Database & Storage: VMware vSAN, AWS S3, AWS RDS, Azure Storage, MySQL, PostgreSQL, MongoDB, NFS, iSCSI, Fibre Channel, Amazon Elastic File System (EFS), VMware vSphere Storage DRS, Zerto, Veeam Work Experience

Managed Services Engineer 06/2024 to Present

Insight Global (Contracted to a Bank).

• Lead the management and optimization of cloud infrastructures across AWS and Azure, supporting the bank's infrastructure to secure and efficiently provide services.

• Successfully managed 3 large-scale migrations, ensuring 100% on-time completion with zero data loss, improving system performance by 30%.

• Strong knowledge of VMware product stack (vCenter, VCF, NSX, vROPS, HCX, and WorkspaceOne)

• Vulnerability lead/manager of the VMware product stack to meet compliance (vCenters, ESXI hosts, NSX, VCF SDDC domains, and vROPS).

• Implemented automation for system monitoring and resource scaling using Terraform, reducing manual intervention by 40% and improving response time to incidents.

• Provide 24/7 monitoring and incident management for critical services, maintaining a 99.98% uptime across all managed environments, and responding to issues within 15 minutes of detection.

• Develop and deploy custom automation scripts using PowerShell and Bash, streamlining daily system updates and patching processes for servers.

• Oversee the configuration and management of Azure Active Directory and Microsoft Entra ID, improving security posture and reducing security incident response time.

• Collaborate with cross-functional teams to provide technical support for DevOps initiatives, deploying applications to production environments with improved stability.

• Manage and optimize cloud networking solutions, including HCX, NSX, VPNs, Load Balancers, and Virtual Networks for high availability, supporting back-end infrastructure. VMware Mitigation Engineer 06/2023 to 05/2024

Merkle.

• Provided VMware infrastructure support for over 300 hosts and 2000 virtual machines (VMs) across production and development environments, ensuring high availability and optimal performance.

• Implemented and upgraded to VMware vSphere 8.x, 7.x, 6.x and VMware vCenter to manage virtualized environments, streamlining resource allocation and improving system uptime by 15%.

• Coordinated and executed mitigation plans to resolve performance bottlenecks and system outages, reducing incident response time by 30%.

• Collaborated with cross-functional teams to identify and remediate security vulnerabilities in VMware environments, successfully reducing the number of high-severity incidents by 40%.

• Managed the deployment and configuration of VMware ESXi hosts, ensuring smooth migrations and updates with a 99.9% success rate on all planned activities and no downtimes.

• Provided hands-on training to junior engineers on VMware best practices and mitigation strategies, enhancing team knowledge and reducing error rates.

• Regularly monitored and analyzed system logs using VMware vRealize Operations Manager, identifying trends and proactively addressing potential system failures. Global Technical Support Engineer: VMware Cloud on AWS 04/2022 to 06/2023 VMware Inc. USA.

• Delivered advanced technical support for fortune 500 global enterprise customers using VMware Cloud on AWS, resolving 95% of cases within SLA timeframes, significantly improving customer satisfaction metrics.

• Troubleshot complex hybrid cloud issues involving vSphere, vSAN, HCX, VCF, NSX-T, and AWS EC2 infrastructure, providing root cause analysis and actionable remediation steps.

• Collaborated with engineering teams to escalate and resolve critical-impact incidents (Severity 1 & 2), contributing to a 30% decrease in average resolution time for high-priority tickets.

• Utilized Log Insight, vRealize Operations Manager (vROps), and AWS CloudWatch to analyze system logs, monitor infrastructure health, and identify performance bottlenecks.

• Guided enterprise customers through VMware Cloud migrations and SDDC deployments, supporting over 50 successful onboarding projects with zero major escalations.

• Authored and updated over 40 knowledge base (KB) articles and technical documentation, improving selfservice support usage by global clients.

Cloud Engineer 09/2021 to 03/2022

SPJ Solutions (Contracted to VMware, Inc.), California, USA

• Designed and implemented cloud infrastructure solutions using VMware vSphere, NSX-T, and vRealize Suite, improving deployment efficiency by 30% across internal environments.

• Automated infrastructure provisioning and configuration management using Ansible custom tool (cITopus), reducing manual setup time by 20 hours per month.

• Led the migration of 15+ on-premises applications to VMware Cloud on AWS and NSX-v to NSX-T, achieving 99% application availability post-migration.

• Developed custom dashboards in vRealize Operations Manager to monitor performance metrics and forecast capacity, enhancing resource utilization.

• Collaborated with cross-functional teams to architect and deploy a hybrid cloud strategy, enabling seamless workload mobility between on-prem and cloud environments.

• Implemented CI/CD pipelines using Jenkins and GitLab CI for infrastructure as code, enhancing automation and deployment practices.

• Authored comprehensive technical documentation and runbooks for cloud workflows to support operational readiness and team onboarding.

Technical Engineer 03/2018 to 06/2021

Etimad Research and Development (ERND), Abu Dhabi, UAE.

• Spearheaded the design, development, and implementation of 3 prototype systems for defense and surveillance projects, reducing development cycles through agile methodologies.

• Conducted technical feasibility studies and risk assessments for advanced electronics systems, contributing to a 40% increase in successful project deployments across the military and security sectors.

• Led troubleshooting and root cause analysis of over 200 field-reported system malfunctions, achieving a 9% issue resolution rate within SLA timelines.

• Collaborated with cross-functional R&D teams to optimize embedded systems integration, leveraging C/C++ and Python, resulting in a 30% improvement in system processing speed.

• Managed hardware-software interfacing tasks, including PCB design verification and firmware development, ensuring 100% compliance with ISO/IEC 12207 software lifecycle processes.

• Deployed real-time data acquisition and signal processing solutions using LabVIEW and NI hardware, enhancing test accuracy by 35% across experimental platforms.

• Coordinated with vendors and suppliers for sourcing high-reliability components, achieving a 15% cost reduction in prototype development through strategic procurement and negotiation. IT Service Monitoring Analyst 09/2013 to 09/2016

Nigeria Liquefied Natural Gas (NLNG) Ltd., Nigeria.

• Monitored IT infrastructure, including servers, networks, and applications, using tools such as SolarWinds, Manage Engine, and SCADA, maintaining 99.8% uptime for critical systems.

• Managed and resolved an average of 120+ IT incidents per month, reducing resolution time by 25% through effective prioritization and escalation.

• Prepared and analyzed daily/weekly performance reports on system health, SLA compliance, and incident trends, improving proactive issue detection by 30%.

• Configured and fine-tuned monitoring alerts, reducing false positives by 40% and enhancing response efficiency.

• Collaborated with network, security, and application teams to troubleshoot major outages, ensuring 95% of critical incidents were resolved within SLA.

• Supported disaster recovery testing and backup system maintenance, achieving 100% data recoverability in simulated failure scenarios.

Adaptive IT Trainer 03/2012 to 08/2013

Interlink Technology and Management Systems. Nigeria.

• Conducted IT training sessions for clients on Microsoft Office, ERP systems, CISCO, Oracle and other software, training over 200 clients (students).

• Designed and adapted training materials based on clients skill levels, reducing average training time by 20%.

• Assessed trainees' technical skills before and after sessions, achieving a 95% satisfaction rate in feedback surveys.

• Collaborated with IT teams to update training content following software upgrades and system changes.

• Educated staff on cybersecurity best practices, including password management and phishing awareness Education

Bachelor of Science 2004 – 2007

Delta State University, Abraka. Nigeria.

Diploma in Systems Networking 2008 – 2010

Cisco Academy

Certifications

• EC-Council Certified Ethical Hacking v13 (CEH

v13).

• EC-Council Web Application Security Professional

• VMware Certified Professional (VCP-DC).

• Master Specialist: Certified VMware Cloud on AWS

(VMC).

• VMware Security Platformed: Certified Advanced

Professional (NSX-T).

• Certified VMware Tanzu Kubernetes

Administrator.

• Certified AWS Solutions Architect Associate.

• Certified Azure Solutions Architect Associate.

• Cisco Certified Network Professional (CCNP).

• CompTIA A+

• CompTIA Security+.

• Microsoft Certified Server Associate (MCSA).

• ITILv4 Certified.

Training

• Advanced VMware vCenter, vSphere Design and Optimization - VMware Internal with LAB. VMware Network and Security Platform (NSX-T). VMware Internal VMware Tanzu Kubernetes Grid. VMware Internal.

• Nutanix HCI Technology Trainings – Nutanix University.

• VMware Site Recovery Manager (SRM) - VMware Internal.

• VMware HCX Workload Mobility Optimization - VMware Internal.

• Cisco Integrated Networking (CCNA, CCNP, CCIE R&S) – NetworkBulls India.

• Microsoft Azure Cloud – SSDN Technologies India.

• E-Council Certified Ethical Hacker – SSDN Technologies India.

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