Customer Service Front End

TRACY JONES

Brandon, FL 813-***-**** *********@*****.***

OBJECTIVE

Retail associate with 9+ years of experience seeks position in distribution, processing materials or customer service

EXPERIENCE

Sanwa Farmer’s Market-Tampa, Florida

July 2024-Current

Front End Cashier, Processing customer purchases, ensuring positive customer service, adhering to store policies regarding cash handling and sales transaction.

The Tampa Bay Sports Authority-Tampa, Florida

July 2022-Current

Assisting with directing the parking at Raymond James Stadium in a safety and speedy manner.

Sales Associate-OVC Outlet-Brandon Florida

May 2015-July 2022

Operated point of sale systems, accurately and efficiently, organized cashier experienced in handling cash, resolved customer complaints and negotiated solutions, helped exceed store daily sales quotas by consistently using effective upselling skills,serviced oriented team team member with accurate communication skills and friendly demeanor, restocked, arranged, processed, and organized merchandise, handled refunds, and exchanges

EDUCATION

Associate’s degree in criminal justice-Keiser University-Lakeland Florida

Associate’s degree-Hillsborough Community College-Tampa Florida

SKILLS

Point of sale system, problem solving, customer service skills, product knowledge, communication, time management, teamwork, collaboration, attention to detail, receiving merchandise, data entry, Microsoft word, Microsoft excel, and inventory

REFERENCES

Upon request

Contact this candidate