Customer Service Delivery Driver
Resume:
Samantha Biltoft
Boise, ID *****
***********@*****.***
Professional Summary
Customer service representative with experience in the automotive industry, specializing in customer service and auto parts. Proficient in inventory control, mechanical knowledge, and delivery driver experience. Possess a strong background in customer service, with a focus on ensuring customer satisfaction and resolving issues promptly.
Authorized to work in the US for any employer
Work Experience
Material Delivery Driver
INNOVATIVE BUILDING SOLUTIONS-Boise, ID
Present
• Making sure that every job has the materials needed for the job.
• Loading and unloading materials
• Maintenance on work truck
• Delivering paychecks
•
Packer
Amazon Warehouse Fullment Center-Nampa, ID
October 2024 to April 2025
Scanning items and packing them
• Efficiently packed and prepared orders for shipment, ensuring accuracy and timeliness
• Maintained a clean and organized work area, promoting safety and efficiency
• Inspected products for quality assurance before packaging
• Adhered to all safety protocols
• Utilized computer systems to generate shipping labels and track inventory levels Lab Benchman
Amalgamated Sugar Company-Nampa, ID
August 2024 to October 2024
Gathering samples
Test collected samples
Entering data into computer
Driver
Idoc-Kuna, ID
May 2024 to August 2024
• Maintained a clean driving record with zero accidents or traffic violations
• Managed paperwork such as delivery receipts, logbooks, and mileage records accurately and efficiently
• Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers
• Followed all traffic laws and regulations to ensure compliance and prevent accidents
• Provided exceptional customer service by being courteous, professional, and helpful during interactions with clients at pick-up/drop-off locations
• Maintained cleanliness inside the vehicle by regularly cleaning the interior surfaces Cashier/Sales Associate
Jacksons Food Stores-Boise, ID
June 2021 to August 2021
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
Senior counter associate/ Delivery Driver
AutoZone-Meridian, ID
June 2020 to December 2020
• Provided exceptional customer service by assisting customers with their auto parts needs and recommending appropriate products
• Managed inventory of auto parts, ensuring accurate stock levels and timely replenishment
• Resolved customer complaints or issues regarding incorrect or defective auto parts, ensuring customer satisfaction
• Maintained a clean and organized counter area, creating an inviting shopping environment for customers
• Demonstrated proficiency in using electronic catalog systems to quickly locate specific auto parts based on make, model, and year of vehicles
• Delivered auto parts to customers in a timely and efficient manner, ensuring customer satisfaction
• Followed all traffic laws and safety regulations while operating the delivery vehicle
• Resolved any delivery issues or discrepancies promptly and effectively to maintain positive customer relationships
Education
High school diploma or GED in Ged
Myged.com
January 2014 to March 2014
Skills
• Inventory Control
• Mechanical Knowledge
• Delivery Driver Experience
• Mechanic Experience
• Cash Handling (10+ years)
• Warehouse Experience
• Oil Change
• 10 Key Data Entry
• Planograms
• Customer Service (10+ years)
• Brake Repair
• Merchandising
• Shipping & Receiving
• POS
• Vehicle Maintenance
• Freight
Certifications and Licenses
Driver's License
Additional Information
My work gaps are due to deciding to stay home and raise my childern
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