Supply Chain Logistics Specialist
Resume:
Justin Eaklor
Logistics Specialist
Skills
Logistics Management Supply Chain
Coordination Inventory Control
Transportation Planning Team
Leadership Communication Skills
Customer Relationship Management
Problem-Solving Analytical Thinking
Time Management Quality
Assurance Risk Management
Negotiation Skills Team Building
Adaptability
Experience
Justin Eaklor
Dallas, TX
******.*******@*****.***
The logistic specialist role involves efficiently managing courier dispatch and delivery operations to ensure timely and accurate delivery of packages. Responsibilities include optimizing delivery routes based on distance, traffic, and priority, supporting couriers on the road, troubleshooting issues using software systems, and monitoring deliveries in real-time. The role also includes documenting incidents, improving processes, onboarding new couriers, maintaining KPIs for delivery performance, scheduling drivers, managing payroll, and developing standard operating procedures. Effective communication with internal stakeholders and maintaining high service standards are crucial aspects of the role. Accomplishments include, but are not limited to: Successfully devised routing strategies that markedly decreased delivery times and costs while enhancing on-time delivery performance. Consistently exceeded Key Performance Indicators (KPIs) such as On-Time Delivery rates, Driver Utilization, and Cost per Shipment through effective planning and execution. Built a cohesive and high-performing team through effective leadership, mentoring, and fostering a positive work culture, resulting in improved team morale and performance.
Justin Eaklor is a seasoned Logistics Specialist known for his strong work ethic and effective leadership. With expertise in team development, productivity improvement, and managing relationships with employees and customers, Justin excels in financial oversight and precise inventory control. He is skilled in strategic planning, consistently delivering operational efficiencies and ensuring outstanding customer service while adhering to strict safety and compliance standards. Justin has a proven track record in optimizing supply chain operations, reducing costs, and enhancing overall customer satisfaction. His goals include advancing process improvements, building strategic partnerships, and driving excellence in supply chain management, highlighting his significant contributions and value to employers.
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Alto Pharmacy / Senior Logistics Specialist
OCTOBER 2023 - PRESENT, PLANO TX
Speedway Towing LLC / Logistics Supervisor
JANUARY
Graham’s Wrecker Service / Police Impound Operations Coordinator
SEPTEMBER 2018 - DECEMBER 2021 CARROLLTON TX
2021 - SEPTEMBER 2023 CARROLLTON TX
As a Dispatcher for a Police impound serving Carrollton, Farmers Branch, Addison, and Coppell, I coordinate the dispatch of flatbed and conventional wheel lifts for accidents, arrests, and abandoned vehicles. I manage incoming and outgoing calls, ensuring prompt communication with our account holders and municipal partners. During the COVID pandemic, I seamlessly handled the workload of multiple roles within the office. Certified by TDLR and a state notary, I also assisted customers at the service window, facilitating vehicle pickups, property removals, and insurance assessments. Additionally, I maintain the cleanliness and safety of our yard and office, ensuring compliance with Texas state standards. My accomplishments highlight a strong commitment to operational efficiency, customer service excellence, adaptability in challenging circumstances, and adherence to professional standards and certifications.
As a dispatch supervisor, I was responsible for coordinating the efficient dispatch of service calls to drivers, ensuring timely response, and optimal deployment of resources. I managed all of the incoming calls, accurately input each job order, and maintained clear communication channels with both drivers and customers to uphold service excellence. This role requires adeptness in prioritizing tasks to meet operational demands while fostering a productive and motivated team environment. Beyond operational oversight, the Supervisor schedules daily work assignments, strategizes route optimization, and monitors job progress to guarantee customer expectations are met. Additionally, they oversee invoicing processes, ensuring accuracy and timeliness in billing, and diligently follow up to secure prompt payment for services rendered. By maintaining these high standards, the Towing Supervisor is crucial in sustaining customer satisfaction and operational efficiency within the towing service all over Dallas Fort Worth.
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Education
NCTC / Partial College Coursework
2012 - 2013, FLOWER MOUND
After commencing college immediately post-high school with aspirations of majoring in business management and possibly minoring in psychology or business sales, life took an unexpected turn. Diagnosed with acute lymphoblastic leukemia in 2013, this illness necessitated putting academic pursuits on hold, profoundly impacting both myself and my family for several years. Overcoming this challenging chapter in 2015 transformed my perspective, demonstrating resilience and the belief that I can surmount any obstacle, shaping me into the person I am today.
Edward S Marcus High School / High School Diploma
2007 - 2011 FLOWER MOUND TX
I maintained excellent academic performance with perfect attendance while actively participating in football, basketball, soccer, and track and field. Although basketball was my main focus and favorite sport, I excelled as a long-distance runner and missed an opportunity to pursue track and field more seriously, where I believe I could have earned a scholarship. Despite this, I contributed to my basketball team's success, winning three state titles as a backup point guard. Outside of athletics, I received recognition for my sense of style with a Best Dressed award and consistently received honorable mentions for my commitment to helping others and demonstrating kindness beyond expectations. These experiences shaped my high school journey, highlighting my dedication both in sports and in fostering a positive school community.
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