Project Manager Management
Resume:
Paul J. Thompson
Montgomery, AL
*********@*****.***
Senior Project Manager
Project Management experience in SAP HXM suite of Sales Performance Management products implementing SaaS solutions for the healthcare insurance and other vertical industries for SAP HXM suite of SuccessFactors modules, SAP Commissions, SAP APMe and Workflow solutions. Manage multiple projects both on premise and SaaS implementations of Oracle P6 Scheduling and Oracle Instantis ET. Project Manager on a multi-project program to deploy Oracle Instantis ET (Project Portfolio Management SaaS solution) to several thousand users for a large multi- national healthcare company.
Skills
Project Leadership Strategic Planning Stakeholder Management Resource Management Risk Management Schedule Management Financial Management Scope Management Waterfall, Agile and Hybrid Agile Implementations SAP Activate methodology Communication Management RAID Utilization Status Reporting Projects FF and T&M Services Quality Assurance Performance Monitoring Recent Project Experience
(FOR ALL MY PROJECTS I HAVE UTILIZIED PMI TOOLS AND METHODOLOGY) Below are $750K - $2M Services Engagements (Services Budget only, not including Licensing costs). Typically managing teams of 5-10 consultants Delta Air Lines
01/2024 - 06/01/2024
SAP Senior Project Manager
Lead and manage large, complex projects from initiation through completion including Planning and defining scope, Activity planning and sequencing, Resource planning, Developing project schedule, Time and cost estimation, Budget management, Quality control, Risk management, Account management, Change Management and Project Status.
Develop project plans, define project scope, and establish project goals and objectives.
Align project objectives with the strategic goals of Delta Air Lines.
Won SAP Global award for 1H.
Ensure that projects contribute to the overall mission and vision of the company.
Engage with key stakeholders across various departments, including operations, IT, finance, and customer service.
Allocate and manage resources, including team members, budget, and equipment, to ensure that projects are completed on time and within budget. Identify and address resource gaps or constraints.
Identify potential risks and develop mitigation strategies. 1
Monitor progress against project plans, timelines, and milestones and implement corrective actions as needed to keep projects on track.
Promote a culture of continuous improvement by identifying opportunities to enhance project management processes and practices.
Implement best practices and lessons learned from previous projects.
Work with VAT (Virtual Account Team) to ensure Adoption and Risk Mitigation Aetna Insurance
04/2023 - 12/2023
SAP Senior Project Manager
Added a new Workflow for Onboarding of all Aetna Commercial Sales Agents (~4000).
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Earned SAP Regional Award for Driving Consumption.
Managed Quality control, Risk management, Account management, Change Management and project Status.
Homesteaders Insurance
SAP Project Manager
Product Solution: SAP APMe
Platform: On Demand (SaaS)
Role: Engagement Manager
Project Duration: 11/2019 - 04/2022 (Support of Operations)
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Managed Weekly UAT sessions with client until Go-Live
Replaced legacy Commissions system with COTS solution
FF initially but transitioned to T&M contract
Allstate Canada Group
SAP Senior Project Manager
Product Solution: Commissions
Platform: On Demand (SaaS)
Role: Engagement Manager
Project Duration: 04/2021 - 01/2022 - SAP Commissions Deployment (New deployment for 5000 Agents from new LOB)
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Utilized hybrid agile, sprints for development of new system and client testing
Soup to Nuts implementation was on-time and within budget.
Held weekly project status meetings and monthly stakeholder meetings for project updates per scope, schedule and cost (T&M based)
2
Johnson and Johnson
Oracle Project Manager
Product Solution: Oracle PGBU - Instantis
Platform: On Demand (SaaS)
Role: Project Manager
Project Duration: 01/2015 - 09/2016
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Utilized hybrid agile project schedule to manage project.
Weekly status reporting with client and monthly status with stakeholders Below are $200K - $600K Services Engagements (Services Budget only, not including Licensing costs). Typically managing smaller teams of 2-5 consultants. Lyondell Chemical
06/2023 -11/2023
SAP Senior Project Manager
DRTM Deployment for SAP Success Factors EC, Onboarding/Recruiting, Compensation and LMS Modules.
Smaller engagement to active DRTM (Data Retention Time Management) functionality within SuccessFactors modules. Employee records data rentition schedules.
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Oversaw successful training of employees on how to use DRTM when setup. Boston Scientific
04/2023 - 11/2023
SAP Senior Project Manager
Integration of SAP Success Factors Onboarding and Recruiting w/ Open Text
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
SAP was a Sub-contractor to partner Open Text for integration of Open Text to SuccessFactors Onboarding and Recruiting modules.
Moderna
01/2023 - 09/2023
SAP Senior Project Manager
Data integration Success Factors Learning Management 3
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Offshore consultants provided assistenc to migrate new learning data to SuccessFactors LMS (Learning Management)
Karl Storz Endoscopy
SAP Senior Project Manager
Product Solution: SAP Commissions
Platform: On Demand (SaaS)
Role: Engagement Manager
Project Duration: 011/2022 - 05/2023 - SAP Commission Configuration Changes for 2023 Compensation
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Revised Comp Plan for upcoming fiscal year - Approximately 500 sales reps
Project was on-time and within budget. T&M project. Gainwell Technologies
SAP Senior Project Manager
Product Solution: SAP Commissions
Platform: On Demand (SaaS)
Role: Engagement Manager
Project Duration: 02/2022 - 04/2023 - SAP Commissions Deployment
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Customer decided to complete development and testing internally, did not manage their Go-Live.
Aetna Insurance
SAP Project Manger
Product Solution: SAP APMe, WF (Onboarding), Enablement and User Management Platform: On Demand (SaaS)
Role: Engagement Manager
Project Duration: 11/2019 - 04/2020
Managed Consulting Services support of Production Deployment in multiple solution sets
Staff Augmentation type contract
GEICO
SAP Project Manager
Product Solution: Producer Manager/Workflow (SAP Commissions Onboarding) - GAP 4
Analysis/BRD only
Platform: On Demand (SaaS)
Role: Engagement Manager
Project Duration: 04/2018 - 01/2019
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management
Weekly Project Status reporting
Project was to create FSD (Functional Specifications Document) for use of SAP commissions solution
Customer responsible for configuration and development solution. Thrivent Independent
SAP Project Manager
Product Solution: Producer Pro (SAP APMe) and SAP Producer Manager/Workflow Platform: On Demand (SaaS)
Role: Senior Project Manager
Project Duration: 11/2017 - 09/2018
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
New implementation using hybrid Agile methodology. Daily sprint meetings,
Provided Train-the-Trainer knowledge in order for client to manage operations of the solution.
Financial Institution utilizing Workflow and ICM (SAP APMe) for commission generation. Horizon Blue Cross Blue Shield of NJ
SAP Project Manager
Product Solution: Callidus Cloud ICM
Platform: On Demand (SaaS)
Role: Senior Project Manager
Project Duration: 08/2017 - 04/2018
Planned and defined scope, activity and resource planning and sequencing.
Developed schedules, time and cost estimations, budget management.
Added new market segment config for Commercial Agents (Non-Medicare) Blue Shield of California
SAP Project Manager
Product Solution: Callidus Cloud ICM (BRD completion) Platform: On Demand (SaaS)
Role: Senior Project Manager
Project Duration: 09/2017 - 02/2018
Planned and defined scope, activity and resource planning and sequencing. 5
Developed schedules, time and cost estimations, budget management.
Development of BRD (Business Requirements Document) detailing business specifications for adding a new group of Agents to the ICM (SAP APMe) solution Various Certifications/Trainings
Six Sigma White Belt Oracle Certified Level 2 Project Manager Cloud Mindset - Next Generation Cloud Delivery BTP Rise 360 Intelligent Service Delivery Hub – Awareness Maximize Customer Success and Customer Lifetime Value (LACE - Land, Adopt, Consume and Expand) Many other SAP and Oracle PM courses Education
Master of Art, MPA, Urban Planning, University of Alabama Bachelor of Art, BA/Political Science, University of Alabama 6
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