Pharmacy Technician Project Management
Resume:
Michele Shakir-Rice
Pharmacy Technician
Cleveland, OH 44112
*************@*****.***
Professional Summary
To obtain a position with an expanding company. Strong interest in pursuing professional development opportunities including specialized training and licensure the organizations growth areas. Willing to relocate to: Cuyahoga County, OH
Authorized to work in the US for any employer
Work Experience
Fulfillment Supervisor
Remedi SeniorCare-Euclid, OH
Present
Provide direct oversight and leadership to our packaging/dispensing, bulk fulfillment, staging, and delivery teams.
Maintain optimal inventory levels and ensure packaging activities meet operational needs. Coordinate packaging, dispensing, and staging activities efficiently. Meet delivery deadlines through effective coordination. Assist in the hiring process to build a skilled and dedicated team. Conduct employee performance evaluations and provide coaching when needed. Collaborate with management to implement process improvements and best practices. Coordinate with various departments to ensure smooth operations. Pharmacy Technician
AmeriHealth Caritas-Philadelphia, PA
January 2022 to May 2024
• Track the progress of the implementation through a project plan, manage calls with all stakeholder, maintain all documentation, ensuring the accuracy and timeliness of the project
• Provide subject-matter expertise (SME) in areas including project scope definition, risk identification, project methodology, resource allocation, facilitation, and other areas of expertise based on established project management techniques
• Identify and communicate issues, risks, and status to propose solutions, drive decisions and manage stakeholder expectations; escalate to proper management as necessary
• Lead and motivate teams and cross functional business leaders to execute multiple projects in the various stages of a project life cycle
• Collaborate with business owners, clinical staff, and other stakeholders to ensure inputs, processes, and outputs are captured and maintained for effective implementation
• Define/manage Project Scope: able to lead the change management processes to drive effective project execution (e.g., launch, deployment, revisions, change control) and raise awareness when misalignment or misunderstanding of scope with stakeholders
• Control and implement a process of change when needed, document and track issues, monitor assumptions and make decisions in a timely manner, understand and use problem solving techniques Inpatient Pharmacy Technician
Cleveland Clinic-Warrensville Heights, OH
July 2019 to November 2021
Lead technician/inventory
• Organize and maintain the profile of patients and a record of medications taken by specific patients.
• Organize the appropriate storage and safe environment for drugs and medications.
• Respond to requests and inquiry, as well as telephone calls.
• Fill containers or bottles with the prescribed medications and prepackaging of medicines.
• Compound pharmaceutical compositions in line with written prescriptions.
• Render assistance to customers by giving solutions to simple inquires and locate items or direct them to the pharmacist for information on medication.
• Receive and stock supplies and confirm quantities against invoices.
• Look out for obsolete medications in present inventory and ensure supervisors are aware of shortages and stock needs.
• IV trained, compounding, sterile environment
Pharmacy Technician
Cleveland Clinic-Cleveland, OH
January 2017 to July 2019
Oversees inventory management including monitoring and acting on reorder points, restocking prescriptions and non-prescriptions areas and removal of expiring products. Responsible for the extemporaneous compounding of prescriptions and the bulk compounding of prescription and over-the-counter items.
Prepares prescription orders for dispensing to patients and maintains inventory for the outpatient pharmacy.
Operates the point-of-sale cash register system according to department policies while ensuring positive patient experience during transactions.
Performs technical functions within assigned pharmacy to ensure timely and accurate outpatient prescription services.
Pharmacy Technician
ExactCare Pharmacy-Valley View, OH
February 2016 to January 2017
Assisting customer with there orders and there medicine shipment Gathering information and demographics for patient medication pack Assisting that Pharmacist with gathering information to give the patient about the medications Tracking pack information for patient for the where about of the medications Entering in data for prescriptions and billing through insurance Typing in medications and directions for medications to send to patients Making files for pharmacy that pertains to the important of the patients needs Pharmacy Technician
Humana-Irving, TX
November 2015 to December 2016
Clinical Services)
• Gathering information from patients for pharmacist
• Working out difficult or complex situations to better assist the patient
• Ability to work under pressure with minimal supervision
• Imputing and gathering accurate information, and demographics Pharmacy Technician
CVS Pharmacy-Dallas, TX
October 2010 to April 2015
Inventory specialist/lead technician/shift supervisor
• Greeted customers
• Received and delivered prescriptions orders ( receive, prepare and label prescription orders)
• Gathered clinical information for pharmacist
• Addressed non-medical questions or concerns
• Supervisor in managing the drug and medical supply stock
• Responsible for shipping and receiving along
• Oversee conducted regular inventory for expired drugs properly labeling and stocking new drug and supply
• Processing and revising insurance claims
• Managing end of shift task, counting down drawers, collecting coupons for pharmacy. Education
High school diploma
Bedford High School - Bedford, OH
August 2004 to May 2008
Bedford High School - Bedford, OH
2004 to 2008
Skills
• Billing
• calculations (5 years)
• Data Entry
• Sales
• PTCB
• Pharmacy Tech
• Customer Service (6 years)
• Analysis skills
• Compounding
• Compounding Medications
• inventory
• HIPAA
• Cash register
• Order Entry
• Time Management
• Microsoft Word
• Hospital Experience
• Pharmacy technician experience
• Leadership
• Prior Authorization
• Computer Skills (8 years)
• Insurance Verification
• Communication skills
• Medical Terminology (5 years)
Certifications and Licenses
National Pharmacy Technician Certification (PTCB)
PTCB Certification
December 2012 to March 2025
Additional Information
Diligent professional with years of extensive retail customer service experience, complex customer issues and strong customer facing skills, pharmacy calculations, medical terminology and laws. Major strengths include strong leadership skills, excellent communication skills, competent, strong team player, and attention to details
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