Customer Service Prep Cook
Resume:
Samuel Alford
Saint Robert, MO *****
**********@*****.***
Professional Summary
I am a highly motivated college student with strong communication and customer service skills, eager to apply my drive and focus to your company. I hope to gain practical experience and further develop my life and professional skills working with you.
Work Experience
Line Cook/Prep Cook
Z Loft Hotel-Saint Robert, MO
February 2025 to Present
Kitchen Staff
Chester Chicken-Saint Robert, MO
August 2024 to January 2025
• Maintained cleanliness and sanitation of work areas, equipment, and utensils to ensure compliance with food safety regulations
• Followed proper food handling procedures to minimize waste and maintain freshness
• Operated kitchen equipment such as grills, fryers, ovens, etc. in a safe manner
• Prepared and cooked a variety of dishes according to recipes, quality standards, and presentation guidelines
• Adhered to portion control guidelines to minimize food costs while ensuring customer satisfaction Wal-Mart Cashier
Walmart-Saint Robert, MO
October 2023 to June 2024
Cashier
• Scan items and process transactions accurately and efficiently using cash registers and self-checkout stations.
• Accept cash, credit, debit, and mobile payments from customers.
• Count money in cash drawers at the beginning and end of shifts to ensure accuracy. Customer Service Desk:
• Handle customer inquiries and resolve issues promptly and courteously.
• Follow proper procedures for handling returns, refunds, and exchanges. Money Transfer Desk:
• Adhere to governmental policies and procedures for proper transfer of money across national borders, including safety and security guidelines set by Wal-Mart. IT Intern
Waynesville R-VI School District-Waynesville, MO
June 2022 to August 2022
• Assist IT team members in resolving technical issues and inquiries from end-users.
• Support system upgrades, installations, and maintenance tasks under supervision.
• Participate in testing and documenting IT infrastructure changes and improvements.
• Learn and apply best practices in IT security protocols and data integrity measures.
• Assist in warehouse retrieval and storing of IT assets. Wendy's Crew Member
Wendy's-Saint Robert, MO
February 2022 to June 2022
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
• Demonstrated strong communication skills by effectively conveying information about menu items to customers
Server's Assistant
Colton's Steak House & Grill-Waynesville, MO
September 2019 to February 2020
• Managed dishwashing duties efficiently, maintaining a steady supply of clean dishes and utensils throughout service hours
• Provided exceptional customer service by promptly addressing guest requests and inquiries
• Supported the team during busy periods by bussing tables quickly and efficiently
• Followed health and safety guidelines while handling food items and cleaning surfaces Education
High school diploma
Waynesville High School - Waynesville, MO
August 2019 to May 2023
Skills
• POS
• Food service
• Restaurant experience
• Floor care
• Cash Handling
• Retail management
• Retail math
• Food Preparation
• Leadership
• Sales
• Cashiering
• Guest services
• Hospitality
• Dishwashing
• Host/Hostess
• Customer Service
• Communication skills
• Custodial experience
• Phone etiquette
• Basic math
• Retail sales
Certifications and Licenses
Class E
Driver's License
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