Constrilla Washington
Hazlehurst, MS ***** 601-***-**** **********************@*****.***
OBJECTIVE
I am seeking a position as an Administrative Assistant to utilize my organizational, administrative, and communication skills in a professional office environment. WORK EXPERIENCE
Patient Access Representative / Support Services Assistant – Patient Scheduling Surgery St. Dominic’s Hospital Jackson, MS
December 2020 – March 2025
• Registered patients for their appointments and checked patients in/out.
• Ensured all patient information was updated and collected appropriately according to HIPAA and hospital standards.
• Scheduled patient appointments daily from the ONBASE work queue.
• Answered phone calls from doctor’s offices and patients to schedule appointments.
• Performed office clerical work, including creating patient packets for surgery.
• Communicated with nurses to ensure patients had necessary orders for their visits.
• Contacted doctor offices to obtain required orders for patients’ surgeries. Certified Nursing Assistant / Administrative Assistant Mississippi Home Care Hazlehurst, MS
October 2003 – January 2020
• Managed bookkeeping, accounting, inventory control, and clerical/administrative tasks for a team of over 50 in-person and remote staff members.
• Coordinated daily clinician home care visits across Central and Western Mississippi.
• Ensured compliance with HIPAA and company standards while maintaining accurate patient records and updating personal health information.
• Monitored vital signs and recorded patient intake/output during home health visits, ensuring patient safety and well-being.
• Provided training and guidance to patients and their families on proper patient care techniques, including safe patient handling and mobility. Certified Nursing Assistant
Vicksburg Convalescent Home Vicksburg, MS
October 1996 – 2003
• Monitored patient conditions, including vital signs, intake/output, and overall safety, during each shift.
• Collected patient data and communicated key information to nurses and doctors to ensure comprehensive care.
• Maintained patient hygiene and ensured living areas were consistently clean and sanitary.
• Assisted in transporting patients to treatment areas and prepared for patient procedures as requested.
• Contributed to restoring patients' independence through assistance with activities of daily living (ADLs).
EDUCATION AND TRAINING
Hinds Community College
Technical Certification in Clothing and Fashion Design August 2020 – December 2021 Utica, MS
Hinds Community College
Utica, MS January 1988 – May 1988
Northwestern State University
Natchitoches, LA August – December 1987
Leesville High School
Leesville, LA Graduated May 1987
CERTIFICATIONS
• Certified Nursing Assistant August 1996
• Technical Certification in Clothing and Fashion Design August 2020 – December 2021 Hinds Community College