Customer Service High School

Marisa McBurney

**************@*****.*** 512-***-****

Washington, DC

Work Experience

Barista

Starbucks Coffee Company – Lakeville, MN

June 2021 – August 2023

●Crafted quality espresso and blended beverages efficiently during peak hours

●Maintained a clean and organized workstation, adhering to health and safety standards

●Provided friendly customer service, answered questions, and resolved concerns

●Operated POS system accurately, handling cash and card transactions

Assistant Dance Teacher

South Metro Dance Arts Center – Lakeville, MN

June 2021 – August 2023

●Assisted in class management and created a welcoming environment for students

●Provided individualized attention and instruction during rehearsals and lessons

Volunteer Activities Coordinator

The Moments Memory Care – Lakeville, MN

September 2021 – August 2023

●Demonstrated empathy, patience, and strong communication with diverse individuals

●Organized and led engaging activities for memory care residents

Education

American University, School of International Service — Washington, DC

Bachelor of Arts in International Studies Expected Dec 2026

Dean’s List, AU Presidential Scholar

Lakeville North High School — Lakeville, MN

High School Diploma, June 2023

Graduated in top 5% GPA: 4.0 AP Scholar with Distinction

Skills

●Customer Service & Teamwork

●POS Systems & Cash Handling

●Time Management & Multitasking

●Food & Beverage Prep

●Microsoft Office & Google Workspace

●Spanish: Advanced Proficiency

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