Desiree Lambert
*** *** *** ** ******, Ohio ***** *******.****@*****.*** 937-***-****
OBJECTIVE . ..
Administrative/Clerical/Call Center Remote
EXPERIENCE
RDI Corp
STE 250
Blue Ash, OH 45342
Oct 15, 2024-present
● Ankle monitoring
● Inbound Calls
● Outbound Calls
● Protocols
● Servicing Law Officials
Synchrony Bank
950 Forrer Blvd
Kettering, OH 45420
Feb 3, 2017-April 15, 2019
Reason for leaving: Early Retirement
● Remote
● Inbound calls
● Customer Service
● Credit Cards
● Resolve Customer Complaints
Assurant
4646 Needmore Rd
Dayton Oh 45424
August 18, 2013-2016
Reason for leaving: Office closure
Processing Specialist
● Process hazard insurance
documents
● Accounts payable/escrow
● Data entry/noting
● Inbound/outbound calls
● Updating/keeping accurate
records
● Production quotas
● Electronic data interchange
Area Agency On Aging
40 W 2nd St Ste 400
Dayton, Oh 45502
September 12, 1998 - October 8, 2012
Reason for leaving: Government cutbacks
Case Aide
● Client representation
● Home visits/data collection
● Data entry
● Scan documents
● Medicaid forms/process
● Medical records/maintain and update
EDUCATION
Sinclair Community College
444 W 3rd St
Dayton, Oh 45402
Fall and Winter May 2012
Cyber investigation/Computer forensics
Classes
● Constitutional law
● Criminal procedure
● Microsoft
1.Excell
2.Word
3.One Note
4.Power Point
5.Outlook
6.Windows 98
● Micro Economics
● English
● Algebra
Skills: Data entry (alpha & numeric), typing 50 WPM, 10 key, Microsoft applications (listed above). Self motivated, critical thinking, ability to handle multiple priorities. Thank you for your time and consideration.