Litigated Bodily Injury Adjuster
Resume:
KATHRYN PHILLIPS
PARALEGAL
CONTACT
Glendale, Arizona
linkedin.com/in/kathryn-phillips-4a1796a0
PROFILE
Detail-oriented and analytical professional with experience in insurance claims, legal support, operations analysis, and sales. Skilled in negotiating settlements, analyzing risk, and streamlining processes to improve efficiency. Strong communicator with a background in customer relations and problem-solving. Seeking a position that leverages my investigative, analytical, and client service skills.
EDUCATION
University of Northern Colorado 2007-2009 Greeley, Colorado Bachelors of Arts, Criminal Justice
Southern Institute of Forensic Science
KEY SKILLS
Data analytics
Records search
Legal writing
Excellent communication
Organized
INTERESTS
Law
Criminal Justice
Personal Finance
Community Service
Problem solving
EXPERIENCE
BODILY INJURY ADJUSTER • SEPTEMBER 2021–MARCH 2022
Allstate • Scottsdale, Arizona
Investigated and evaluated bodily injury claims to determine liability and fair settlement amounts. Analyzed medical records, accident reports, and insurance policies to assess claim validity while ensuring compliance with company guidelines and state regulations. Negotiated settlements with claimants and attorneys, requiring strong communication and conflict-resolution skills. Worked closely with medical professionals, legal representatives, and internal teams to facilitate fair and timely claim resolutions.
ATTORNEY REPRESENTED BODILY INJURY ADJUSTER
• AUGUST 2020 – SEPTEMBER 2021
Kemper • Arizona
Specialized in handling complex bodily injury claims involving attorney-represented claimants. Conducted in-depth investigations, reviewed legal demands, and negotiated settlements aligned with policy coverage and legal requirements. Collaborated with defense attorneys, medical experts, and other stakeholders to assess liability and reach equitable resolutions. Managed multiple high-exposure claims while maintaining detailed documentation and ensuring compliance with regulatory standards.
BODILY INJURY ADJUSTER • NOVEMBER 2017- AUGUST 2020
Liberty Mutual • Arizona
Managed bodily injury claims from investigation to settlement, assessing liability and damages. Reviewed medical records, accident reports, and policies to determine claim validity. Negotiated settlements with claimants and attorneys, ensuring timely and fair resolutions while adhering to company policies and state regulations.
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