Multi-Skilled Office Support
Resume:
November **** - Present
February 2021 - June 2021
November 2019 - Jan 2020
April 2013 - December 2014
Mammuso Makhasane
Johannesburg
060******* / 076******* ****************@*****.*** Objective
Experienced professional with strong background in Administration, Office Support, Sales, Website Admin and Dispatch. Highly organised and efficient in task planning to ensure success. Set high standards, possess excellent communication skills, proficient in dispatching and administrative software including Outlook, Excel, Word, Sage and PowerPoint. Effective team player with the ability to work independently. Experience
Decofurn Furniture, Amarosa, Roodepoort
Website Operations Administrative Clerk
• Signing out invoices, Picking slips, Delivery Notes and Waybills.
• Sorting invoices by region and courier.
• Checking and Dispatching stock
• Stock Counting, Count as per Cycle Count, Identify inventory related issues and raise concerns.
• Ensuring addresses are correct for the region allocated.
• Continually reviewing allocated data.
• Extra planning and focus given to peak periods, such as Black Friday and Birthday Sales.
• Align transport requirements with orders flow.
• Exchange and Damages, assist in reviewing all warrant and exchange claims when required. Smollan Mondelez
Sales Admin Assistant
• Managed visitor relations and scheduling with efficiency
• Directed a team of 10 Sales professionals, driving 10% sales growth through implementation of customer centric sales.
• Handled diverse administrative tasks such as compiling sales data and managing schedules
• Prepared presentations and coordinated customer orders
• Cultivated positive relationships with staff and clients to streamline operations
• Ensured accuracy and efficiency in administrative processes.
• Successfully delivered five project in 2023, meeting all deadlines and budget targets by implementing new KPIs.
• Enhanced in-field sales efficiency through proactive communication Thabang Primary School
Educator Assistant
• Administered school tasks as needed
• Prepared worksheets and examination papers
• Conducted research on project topics
• Executed daily lesson plans under primary teacher supervision
• Facilitated active learning through play
• Organized and maintained classroom cleanliness
• Supported student assessments and communicated with parents Cotton On Mega Store - Fourways Mall
Sales Associate
• Welcomed and assessed customer needs through open-ended questions
• Assisted 40 daily customers, increasing revenue by 10%
• Ensured accurate cash transactions at the register
• Provided exceptional service to enhance satisfaction and retention Optimized sales floor displays for a 20% increase in sales
• Efficiently managed product returns and recommended alternatives Abram Hlophe Primary School
Educator Assistant
• Preparing, organizing and storing information in paper and digital form (SAMS)
• Provided homework assistance and supported teachers in creating and distributing lesson plans 2022
2012
2008
• Assisted teachers with tasks such as grading assignments, recording marks, and updating parents on student progress
• Coordinated school events like cultural day and sports day
• Maintained classroom cleanliness
Education
Tusanang Training Academy
NQF6 Business Advising Online
Tshwane University Of Technology
National Diploma in Marketing
Katlehong Technical Secondary School
Grade 12
Skills
Detail-oriented with strong accuracy • Proactive problem solver taking ownership for successful outcomes • Quickly adjust to dynamic and fast-paced environments with positive mindset • Consistently delivering high- quality work on time
Reference
Mr Danie White - Decofurn Furniture
Manager
Jacky Khoza - - Tusanang Training Academy
Facilitator
Jesse Lodge - - Skills Bureau Tusanang Training
Skills Bureau Executive Coordinator
******@************.**.**
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