Business Analyst Senior
Resume:
DONALD J. DELLE DONNE
Ponte Vedra, Florida 32082
Cell 904-***-****
****************@*****.***
Senior Business Analyst and Project Manager with diverse experience in the Financial Services industry. Over 25 years experience in a Fortune 20 company. Proven Six Sigma Green Belt and Project Management certified business leader with a record of accomplishment of quickly focusing matrixed teams, transitioning to new systems and processes and producing high quality results. Specifically skilled in managing Mainframe, Client Sever, SQL, Oracle and other Midrange systems, transitions, UAT testing and large scale conversion projects. Also, facilitating process improvement efforts while managing client expectations. Other areas of strengths include: resource management, business liaison, collections, reporting, risk management and analytics, budgeting, forecasting, business and financial analysis.
Bank of New York(Contract) Lake Mary, Florida November 2024 - present
Senior Business Analyst and Product Owner
•Supported Ginnie Mae SFPDM(Single Family Pool Delivery Module) team by documenting and grooming user stories and providing requirements, facilitated JIRA issues.
Bank of America (Contract) Jacksonville, Florida May 2023 - November 2024
Senior Business Risk Management Resiliency and Controls
•Supported Risk Issues and Audit Deliverable Management team by documenting and providing requirements, design and Lead UAT Testing of RISE/PEGA custom in house Audit issue resolution workflow tracking system.
•Assisted redesign and consolidation of several Global Technology Forums. Moderated GT Forums with over 250 application managers and support teammates.
•Participated as a User, BA and a PM, wrote BRD’s, Agile ceremonies and wrote JIRA user stories for multiple projects. Also involved in prioritizing projects and securing funding for various programs.
•Researched impacts, launched Application manager surveys, entered Audit, (SIAI and AIAI) and compliance deliverables, conducted quality reviews, analysis of RISE deliverables and defined the data retention for Sequencing SIAI process.
•Partnered with Corporate Risk, Global Technology Risk, Technology and Audit on several high impact Fed mandated MRA’s, Issues Management and Deliverable Governance.
Wells Fargo Jacksonville Florida July 2017 - May 2023
Senior Business and Financial Reporting Analyst
•Project management, business analysis, level 3 production support, data mapping, UAT & SIT team lead.
•Created and maintained data quality controls, controllers help desk, 3 way reconciliation, Scrum teammate, AGILE, heavy SQL, FY-9 Fed Regulatory reporting, OFSAA - Oracle Financial Services Accounting system project analyst and multiple systems lead.
•Product and Program management for Commercial loans, Securities and Derivatives application systems
•Participated in Global Corporate Financial Control System (FCS) system mapping of several individual Application’s Corporate GL accounts to custom OFSAA Oracle Data warehouse staging tables.
Bank of America(Contract) Jacksonville, Florida September 2015 – June 2017
Project Manager and Business Analyst
•MS Office 2013 SIM Collaborations program – Software Migration Coordinator, presentations to C level managers and coordinated planned deployments. Created SQL databases and Excel pivot tables. Management of coordinated UAT testing of all pre and post Software Implementations.
CitiBank Tampa, Florida January - September 2015
Business Analyst / Financial Reporting
•Supported the Legal reporting and analysis functional area. Developed CCAR documentation Ad Hoc and enhanced Legal expense reporting using BO SQL and Excel pivot tables.
•Provided Legal Key Matter production reporting and technical leadership to Legal reporting team. Developed Legal Governance, Guidelines process documentation, policies and procedures.
DONALD J DELLE DONNE
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Bank of America Jacksonville, Florida January 2013 – December 2014
Consultant Business Technology Integration
•Project and testing coordinator for a multi-generational Commercial On-Line Web Services project projected to save the company $23.5M per year in automated loan approvals and setups.
•BRD, HLD and LLD, focusing on Commercial Credit Loan application workflow process diagrams.
•Baseline Support for Hot Docs & Remote Print and other In-House Commercial Loan and Investment management systems. Documentation liaison to Documentation Managers and Financial Advisors.
Prudential Insurance Company Jacksonville, Florida September 2010- Dec 2012
FSA – Financial Services Analyst
·Financial analysis of personal and corporate financial statements and provided recommendations for insurance and investment products.
Bank of America Jacksonville, Florida 1998 – June 2010
Charlotte, North Carolina January 1988 – 1998
SVP - Business Support Manager II
•Saved over $750K annually on a midrange server environment Re-Design Greenbelt.
•Over 20 years IT systems analysis, including business case development, requirements gathering and documentation; process analysis and documentation, use case development and meeting facilitation.
•Provided production support and technical leadership across functional groups. Implemented Data Management, Enterprise Supplier Risk, Governance and contingency policies and procedures.
•Resource & department management, innovation leader of strategic and tactical departmental culture and idea management governance, Operational Governance Program development.
VP - Credit Services Administration – Business Relationship Manager
•Supported credit risk and line of business senior executives by developing a credit review committee structure. Primary contact and client relationship coordinator for the MIS team. Maintained a high level of integrity of data quality and enhanced the monthly delivery process in the Credit Review Committee books.
AVP - Project Manager
·Managed the reconciliation process for systems and general ledger. Co-designed and developed Credit Policy client server management reporting system.
Commercial Loan Officer
·Managed loan portfolio, serviced and collected accounts, facilitated, and maintained customer relations.
Commercial Credit Analyst & System Operator
•Trained as a MAPS associate by Barnett Bank to analyze corporate and commercial real estate loan application financials to determine credit risk.
DONALD J DELLE DONNE
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EDUCATION, CERTIFICATIONS & AWARDS
Bachelor of Science in Economics
(Minor in Business and Computer Science)
Florida State University – Tallahassee, Florida
FL and NC Real Estate License
Six Sigma GreenBelt Certification - 2006
Project Management Professional Certification – 2005
FINRA Series 6 License
State of Florida 2-15 Insurance License
Bank of America Awards:
2005 & 2006 – Bank of America Spirit Celebration Award - Medallion
1990-2010 Various system implementation & achievement awards
Top Producer – 2011-2012 Prudential Insurance sales
Global Recognition – Gold Award – Bank of America - 2014
PROFICIENCIES
Technical
PC Windows environment – Microsoft Office, Project, Visio, In$ight, Hyperion -Essbase & Pivot tables.
Midrange environment – UNIX Scripting - Oracle – Business Objects, Impromptu, DB2, Clarity, SharePoint
Mainframe environment – DB2 database - SQL/QMF, TSO, MVS, NDM, FTP, and EasyTrieve.
Standard Software Process - SSP training, SDLC, Agile, SOW, FCS G/L, In$ight, PCM Web, Use Cases, JIRA & JAD.
Compliance – SOX, BASEL II / III, OCC, FFIEC, ITIL, FY-9, FRB, CCAR
Governance - Issues Management
Behavioral
Excellent team orientation with an emphasis on maintaining positive interpersonal relationships.
Effective presentation, communication and product sales ability.
Maintained several key working relationships and advantageous contacts across business lines.
Continuously participated in Bank mentoring program.
Functional
Completed the five Corporate project management courses, Leading from the Front and Quality Fundamentals.
Conducted several training and software development presentations to complete implementation of new systems and improved processes. Proficient with communication and teleconferencing software/hardware.
ASSOCIATIONS & AFILLIATIONS
Florida State University Alumni Association - ATO Fraternity
Church Council President, VP, Stewardship, Properties
Habitat for Humanity - Charlotte Marathon
Project Management Institute
Jesuit High School Alumni
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