Post Job Free
Sign in

Technical Support It Systems

Location:
Irving, TX
Posted:
May 08, 2025

Contact this candidate

Resume:

IMRAN RASHEED

Linux Admin DevOps IT Specialist System & Network Admin IT Systems

Servers Computer Networking Technical Support MSP Cloud VOIP – Administrator

+1-945-***-**** ************.***********@*****.*** www .linkedin.com/in/imran-rasheed1 Open in the market: On Corp2Corp or C2H Irving,Texas 75602 US Work Authorization: Authorized on H1B till 30th Sep 2027

SUMMARY

Having more than 15 years of professional experience in the shared and collaborative domain of “IT Systems Servers Linux Computer Networking Windows Wireless Cloud Virtualization VOIP Security Routing & Switching MSP Remote Monitoring & Management “

EDUCATION

B.S. Computer Science

Sir Syed University of Engineering and Technology

2001 - 2004 Karachi, Pakistan

EXPERIENCE

System and Network Engineer

Neucore Technologies

2024 - Present Dallas, Tx

Neucore Technologies is an American IT Solution Provider company that develops customized IT infrastructure design that meets their specific requirements. Design and maintain IT infrastructure, including servers, storage, cloud services and Network Devices.

Managing and maintaining both Linux/Unix and Windows Server environments on VMWare ESXi. Managing Dell Hardware and storage, Dell EMC, CISCO UCS Servers, Microsoft Endpoint Configuration Management (MECM) Managing Cloud Infrastructure on Azure, AWS. Managing Microsoft Active Directory.

Using automation and scripting languages (Bash, Microsoft PowerShell, Python) for task automation and process optimization.

Managing and maintaining virtualized infrastructure to optimize resource allocation and reduce operational costs.

Using security protocols and strategies, including data encryption and firewall administration to protect network integrity.

Configuring and managing VPNs, routers, and switches to ensure network security and prevent unauthorized access.

Configuring, securing, and scaling cloud infrastructure, including virtual networks, storage, and databases.

Configuring and managing wireless networks to support mobile devices and wireless access points (APs).

Maintaining of Security posture with different security standards and data protection systems like PCI framework by extensive patch management mechanism and vulnerability remediation techniques. Troubleshooting and resolving complex network and system issues. Offering technical support to end-users, diagnosing issues, and providing timely resolutions.

Maintaining accurate documentation of network configurations, systems, and procedures for operational continuity.

Leading and mentoring junior network/system administrators, offering guidance on best practices and troubleshooting techniques.

SKILLS

On-Prem Infrastructure:

Dell & HP Servers, Dell EMC, CISCO.

OS Skills

Redhat Linux, Ubuntu, Windows, Mac

Database Skills

MySQL, PostgreSQL, MongoDB, Redis, Oracle

WebLogic, GCP

Tools

ESXi, OpenShift, Docker, Kubernetes, Ansible,

Puppet, Redhat Satellite, GIT Lab, Jenkins,

ArgoCD, MDM, Cybereason, What up Gold,

Exchange Server, SolarWinds Cove Data, Acronis

Cyber Protection, Shadow Protect, Sophos,

Trend Micro, Kaspersky, CrowdStrike, Sentinel

one, Nginx, Apache, IIS.OpenVz, Grafana,

Prometheus.

Routing & Switching

VLANs, EtherChannel, RIP, OSPF, EIGRP, BGP,

MPLS, HSRP, VRRP, GLBP

Network Security

Cisco ASA Firewall, Grand Stream

Router/Firewall/VPNs, pfSense, Site to Site VPNs,

IPS/IDS, Squid, TMG, OpenVPN, Remote VPN,

IPsec, SSL/HTTP's using Let’s Encrypt, Access

Control Server (ACS), 802.1x Authentication

Mail Servers

MS Exchange Server 2010/2016/2019, Office

365, Mdaemon

Cloud Computing Cloud Infrastructure:

SaaS Platforms, Google Cloud Platform(GCP),

AWS, Azure

LANGUAGES

English

Proficient

Urdu

Native

E

q q

s

EXPERIENCE

Linux Specialist

Loop Digital Payment

2023 - 2024 Riyadh, Saudi Arabia

Loop is a Fintech company, company focuses on high-tech B2C and B2B services, including mobile remittance, app development, and cloud/mobile CRM, with a particular emphasis on international mobile remittance. Administered and maintained Linux-based systems, ensuring high availability, security, and performance optimization

Install and Manage Redhat Satellite Server for patching, and upgrades to maintain a stable and secure environment.

Automated routine system tasks using Bash, Python, and Ansible to enhance operational efficiency

Systems Auditing, reporting & Vulnerabilities assessment. Configured and managed Linux-based services, including Apache/Nginx, MySQL/PostgreSQL.

Designed and implemented network security policies, including firewall rules, intrusion detection, and access control measures.

Configured and maintained VPNs and secure remote access solutions to support distributed teams and remote work environments Install, configure and maintain virtual servers, software management and licensing.

Troubleshoot application and server related issues including performance and configurations

Implementing disaster recovery plans, including backup solutions and restoration procedures to protect against data loss Performing regular system scans and security monitoring to identify Risks and implement solutions to maintain strict system security. Configured and managed VMware and Hyper-V virtual environments to create virtualized network components, improving resource allocation, network Isolation, and Performance.

Performed network performance tuning through advanced monitoring tools and traffic shaping to optimize bandwidth utilization and ensure faster Data transfer.

DevOps Engineer

CNS Technologies

2023 - 2024 Riyadh, Saudi Arabia

CNS Technologies is a multinational company which provides Data Center Infrastructure and Connectivity solutions for Computers, Telecommunication and Processes on a turnkey basis

Designed and managed robust CI/CD pipelines using Jenkins and GitLab CI/CD, achieving zero-downtime deployments while integrating security Best practices for vulnerability detection and mitigation. Designed and implemented zero-trust, fault-tolerant systems for applications and infrastructure, integrating high availability (HA) and disaster recovery (DR) capabilities to ensure 99.99% service uptime with Automated failover mechanisms.

Optimized container orchestration Kubernetes clusters by implementing autoscaling policies, reducing infrastructure costs by 20% during peak Traffic periods.

Spearheaded Docker and Kubernetes adoption, streamlining containerized deployments and improving application resilience

Conducted regular system audits and enforced best practices for security, achieving compliance with standards like ISO 27001, PCI DSS and SAMA.

Established real-time monitoring solutions and proactive alerting mechanisms, improving system availability and incident response times Installation of Kubernetes on On-Prem Redhat Server with HA proxy Installation of ArgoCD for CD with HELM

Installation and configuration of Grafana and Prometheus for Monitoring. CERTIFICATION & TRAININGS

CCNA

Cisco Certified Network Associate

MCITP

Microsoft Certified IT Professional

JNCIA

Juniper Network Certified Internet Associates

RHCE

Red Hat Certified Engineer

CKA

Certified Kubernetes Administrator

AWS

Amazon Web Services

GCP

Google Cloud Platform

CEH

Certified Ethical Hacker

PROJECTS

Redhat Satellite 6.13

2024 - 2024 Riyadh

On Prem Redhat Satellite 6.13 Installation and Setup Installation of Redhat Satellite 6.13 on RHEL 9.4

Server with subscription management and

Repository.

Dockerize Episode Six Wallet Application

2023 - 2024 Location

Docerkrize Java bases Application

Deckerize Episode Six Wallet Application for K8

Environment

Test on Docker Compose

Kubernetes Setup on Prem Servers

2024 - 2024 Location

K8 Environment Setup on Onprem server.

Kubernetes Setup with 3 Master and 6 Worker node

on Redhat Enterprise Servers with HA Proxy.

Setup ArgoCD for CD using HELM.

Deploy Grafana and Prometheus for Monitoring

GitLab Server Installation and Configuration on

Redhat Enterprise Server.

STRENGTHS

Enterprise Network Administration

Proven expertise in managing enterprise

networks and servers efficiently.

Cloud Infrastructure Expertise

Skilled in cloud technologies and infrastructure

as code

Devops Automation Expertise

Proficient in DevOps practices with focus on

automation.

EXPERIENCE

System & Network Admin/Manager IT

Habib Oil Mills pvt Ltd

2007 - 2023 Karachi, Pakistan

Habib Oil Mills (Pvt.) Ltd. is Pakistan's leading company in the vegetable oil and fats sector, producing premium cooking oils and hydrogenated cooking mediums. Architected and maintained high-performance Linux environments across Ubuntu, Cent-OS, and Red Hat.

Administer network and computing devices/systems that enforce security policies and audit controls in Windows/Linux environment. Formulate security architecture recommendations and design security services. Configure and manage the company's wireless routers, LAN, WAN, Virtual Servers and On-Premise Servers.

Install, configure, and maintain VMWare ESXi DNS, DHCP, AD, File Server, handling of Group Policies.

Managing pf Sense Firewall, Squid Proxy, VPN Server, Wireless Routers & APs. Manage & monitor DVR & CCTV Cameras, Systems, Servers, LAN Switches, Firewall, Inventory and all IT related activities etc. Responsible for ensuring network performance and capacity planning, proactive in assessing and making recommendations for improvements. Liable for maintaining, supporting, and upgrading existing systems and applications.

Responsible for DNS, Squid Proxy Server (Manage proxy/taking proper backup of logs), Mail Server (Manage/Create new users/Host secondary domains/Manage spam mails with Spam assassin/Managing backup) and WAN Links.

Configure and Manage VOIP servers including Asterisk,Elastix and FreePABX Server.

Implemented Ansible to automate infrastructure provisioning, ensuring rapid, repeatable deployments.

Performance monitoring of all servers and network devices. Maintaining resilience and resolving issues while ensuring network integrity under tight deadlines.

Offering technical support to end-users, diagnosing issues, and providing timely resolutions.

STRENGTHS

System Performance Optimization

Experience in optimizing system performance

for high availability.



Contact this candidate