Data Entry Customer Service

CURRICULUM VITEA

Contact Information

• Name: Kweya Linda

• Email: **********@*****.***

• Mobile Phone: +256*********

• Pass Port No: B00184385

Summary

A passionate and results-oriented professional with experience in development studies, administrative support, and relationship management. Skilled in data entry, report writing, public speaking, and customer service. Committed to working collaboratively to achieve organizational goals.

Education

Year Institution Award

2017-2021 Kyambogo University Bachelor of Development Studies 2016 Mpoma School Advanced Level Certificate of Education 2013 Mpoma School Uganda Certificate of Education

2009 Trinity Academy Primary School Primary Leaving Examination Pass Work Experience

Position Company Dates Key Achievements

Relations

Manager

Ori Rides

SMC-LTD

Sep 2023 -

Present

* Increased customer base by 85%

through targeted marketing strategies.

• Achieved a 100% customer satisfaction rating through effective communication and problem-solving.

• Developed and submitted winning bids for new contracts. Executive Assistant to the CEO Ori Rides SMC-LTD Mar 2023 - Aug 2023

* Streamlined CEO's schedule and ensured efficient daily operations.

• Managed and prepared CEO's travel arrangements.

• Prepared procurement bids and participated in sales activities. Sales Associate Rumi Cake Shop Mar 2022 - Feb 2023

* Increased sales by 90% through excellent customer service and upselling techniques.

• Ensured timely order fulfillment and delivery.

Administrative Assistant Agricycle Global 2021 - Feb 2022

* Maintained a well-organized and efficient office environment.

• Supported staff through departmental tasks and onboarding new hires.

• Prepared daily reports and followed up on field team activities. Intern Naguru Teenage Information and Health Centre Jun 2019 - Aug 2019

* Provided reproductive health education to students in various schools.

• Contributed to data entry and analysis for client registration and treatment records.

• Managed client inquiries via the toll-free care service. Volunteer Experience

• Youth Leader (2017) - Action for Behaviour Change: Sensitized young people on life skills, income generation, and sexual reproductive health. Skills

• Data Entry

• Report Writing

• Public Speaking

• Computer Skills

• Project Management

• Customer Service

• Communication

• Problem Solving

• Leadership

• Bid Writing

• Sales & Marketing

Languages

• English (Excellent)

References

Mr. Byamugisha Martin

Counsellor

Naguru Teenage Information and Health Centre

Tel: +256*********

Email: **********.******@*****.***

MR. Onyango Owor

CEO

Ori Rides SMC-LTD

Tel; +256*********

Email; *********@*****.*** OR ***@********.***

Mrs. Angela Kaboogoza.

Supervisor Agricycle Global.

Tel: +256*********

Email: ***************@*****.***

Contact this candidate