Quality Assurance Qa Tester

Catherine “Cait” Scobee

********@*****.*** 612-***-****

Professional Summary

Strategic and detail-oriented Senior QA Analyst & Team Lead with over 15 years of experience driving quality initiatives in high-impact software development environments. Proven ability to lead teams, manage complex data conversions, and deliver flawless product launches across mobile, web, and enterprise platforms. Adept at stakeholder communication, full QA lifecycle execution, and Agile methodologies.

Highlights:

Led QA teams through system mergers, data conversions and integrations

Managed UAT initiatives across health care and finance sectors, as well as other industries

Expert in cross-platform testing, defect management, and Agile QA practices

Technical Skills

Tools: Jira, TFS, Azure DevOps, Rally, Helix ALM, Quality Center, MS Test Manager, Visual Studio Online, BrowserStack Environments: Agile, Scrum, Waterfall Platforms: iOS, Android, Windows, Desktop/Web/Mobile Other: SQL Server, Server Management Studio, Emulator testing (Google)

Professional Experience

Blaze Credit Union

Senior Quality Assurance Analyst May 2020 - present

•Oversaw data conversion initiatives for multiple mergers, including seamless transitions and integrations of core processor systems

•Charged with creating and executing test scripts for new online banking system on both desktop and mobile platforms

•Documented all defects and followed the process through triage, development and retesting

•Using Agile processes, ensured all quality assurance processes and procedures were implemented by the team

•Mentored junior level QA personnel and worked closely with the QA manager to develop a cohesive testing process to be followed by the team

Mirum Agency / UHC

Digital Advertising Senior UAT Lead Apr 2018 – Nov 2019

•Managed a UAT team of 5 testers to ensure that all UAT execution was completed in accordance with client timelines and expectations on United HealthCare AARP Medicare Supplement websites.

•Maintained over 500 test scripts as well as a defect management database.

•Ensured all defects were properly documented and communicated to the UHC business and development teams.

•Assisted in all areas of the quality assurance lifecycle on various other agency projects as needed.

•Executed all tests on both desktop and mobile platforms including IOS and Android

•Performed mobile test execution using a combination of actual devices, BrowserStack as well as Google emulator.

Westar

Software Quality Analyst Aug 2017 – Apr 2018

•Performed functional, integration and regression testing for Westar’s customer account and billing systems.

•Developed and managed all aspects of test planning to ensure all requirements were validated.

•Ensured all defects were documented, assigned and communicated to the development team.

Calabrio, Inc

Software Quality Analyst May 2017 – Aug 2017

•Worked as part of an Agile team on the entire quality assurance and test life cycle.

•Developed and maintained test scripts, executed tests, performed database validation for web-based telephone systems and audio/video recording and playback software.

•Used JIRA defect tracking software, worked closely with the development team on defect tracking and resolution.

3M – Oral Care Group

Software Quality Analyst Nov 2016 – Jan 2017

•In an Agile environment, worked closely with developers and Business Analysts to develop system test cases and ensured traceability between test cases and user stories using Microsoft Test Manager and Team Foundation Server.

•Wrote and executed manual test cases preparing them for hand-off to the automation team.

•Performed defect tracking, troubleshooting and triage to ensure developers had a full understanding of the defects submitted.

Mirum Agency

Senior UAT Analyst May 2015 – Oct 2016

•Worked in a fast-paced agency environment on the United Health Care account.

•Responsible for writing and executing User Acceptance Test scripts for the UHC Medicare & Retirement group websites in an Agile environment.

•Used Rally (CA Technologies) and Application Lifecycle Management (ALM) to track and maintain features, user stories, test scripts and defects.

•Worked closely with Business Analysts to ensure that all end user scenarios were validated.

•Performed post acceptance testing on production sites to verify site deployments.

•Led the test team in executing extensive Campaign/Landing page validation.

•Verified meta data, URL redirects as well as content and functional testing

United Health Group

UAT Lead Dec 2014 – Feb 2015

•Performed short term contract position as a Lead for a web project.

•Tasked with leading the UAT efforts.

•Completed extensive Mobile testing, used actual devices as well as the Google emulator to test various mobile operating systems including iOS, Android and Windows.

•Utilized Visual Studio Online (VSO) for building and executing test cases for UAT testing as well as a repository for user stories and test cases.

•Operated defect tracking through resolution, using Visual Studio to re-create bugs as needed for remediation.

•Led a team of four junior level quality assurance engineers.

The Lacek Group

Quality Assurance Consultant Sept 2014 – Oct 2014

•Worked in contract position providing quality assurance services on various client websites and dynamic emails, including mobile applications.

•Analyzed business requirements and design/documents to create detailed, testing strategies to ensure the data accuracy.

•Worked closely with the business stakeholders, developers and other functional teams to identify and clearly document all test cases and test environment requirements.

•Provided detailed test results and logged defect reports following the defects through resolution and closure using Mantis.

Epicor

Software Quality Engineer Nov 2012 – Aug 2014

•Developed and performed testing strategies on the Supply Chain Management module of an Enterprise Resource Planning system. This included a hand-held/mobile application for processing sales orders, purchase orders, shipping & receiving.

•Developed test plans, test cases and performed test execution in an Agile/SCRUM environment.

•Identified software defects and worked with developers to correct them.

•Used & maintained defect tracking software and produced defect statistics.

Mirum Agency

Quality Assurance Consultant Aug 2012 – Sep 2012

•Performed user acceptance testing on the United Health Care Medicare/AARP consumer and internal websites.

•Used Mercury Quality Center to enter, track and close system defects.

•Compiled testing statistics such as number of defects and pass/fail percentages of test scripts.

Nike

Quality Assurance Consultant Jan 2010 – Apr 2012

•Provided quality assurance and testing services to Nike, Inc. on all aspects of their Digital Sport projects including mobile applications, software, firmware and website development for the SportBand, SportWatch and FuelBand .

•Mobile application testing included both IOS & Android operating systems as well as blue tooth compatibility.

•Also verified application was compatible with various internet browsers and operating systems including MAC and identified performance issues across platforms.

Education

Bachelor of Arts, English - Hillsdale College

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