Customer Service Front Desk

Hello

Matthew Knecht

** ***** ******

Northford CT, 06472

203-***-****

***************@*****.***

Skills

I have 4 years in Technical/Trade related work, as well as 2 Years of experience in warehousing and 4 years in Customer Service, also 2 years of delivery service work. I have a keen eye for attention to detail and working in an efficient and timely manner, working well with others and looks to make everyone around me succeed.

Experience

October,2018 - Present

Wallingford Parks and Recreation Department, Wallingford CT - Substitute Front Desk Receptionist

Answering phone calls

Make sure the building is running smoothly, keeping up with all the classes that are going on.

Providing customer service if people sign up for activities and ask for bits of information about a certain class.

September 2021- November 2023

United States Postal Service, Guilford CT - Rural Carrier Associate

Deliver certified and normal packages and mail,

Sorting and organizing the route in a Case, then sorting and organizing the mail and packages in your truck to flow throughout the entire route.

Collecting COD’s, Customer Service, keeping up maintenance on the trucks, keeping track of the mileage and making sure the truck is always full.

June 2019- April 2021

Amazon Fulfillment Center, North Haven CT - Picker/ICQA

Had to pick Items from pods to fulfill orders with a 400 Items per hour rate.

ICQA is the department where you have a scanner and either must count the entire side of the pod it gives you or count a specific cubby on the pod of a specific item.

Make sure the damaged items have stickers marked so the ambassador can call the pod to get the item removed and disposed of.

Education

September 2014- June 2018

Vinal Technical High School, Middletown CT - Trade/Technical High School Diploma

I have experience working on A/C units, Boilers, and Air Compressors.

Experienced with Soldering and Brazing.

Skilled with working with Ducted work

I am skilled at working with basic electrical circuits and have experience with troubleshooting.

Contact this candidate