Service Representative Customer
Resume:
Mia Williams
Enthusiastic customer service representative with a focus in retail.
Lancaster, TX 75146
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Professional Summary
Energetic Customer Service Representative with 3+ years of experience resolving complex customer inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
RFScanner/Sorter
OnTrac-DeSoto, TX
January 2023 to April 2025
Scanning Packages To The Correct Destination They Belong Sorting Packages Patient Transporter
Baylor Scott & White Health-Plano, TX
October 2023 to March 2024
Transport Patients To Day Surgery, CT Scans, X-rays, MRI, and more Care Manager
Morada Senior Living-Cedar Hill, TX
March 2023 to March 2024
lights housekeeping
Assistants With Bathing,clothing and changing and assistants inna bathroom Medication
Caregiver/Supervisor
Mustang Creek Estates Residential Assisted Living & Memory Care-Sachse, TX August 2022 to October 2023
Cleaning rooms and also cleaning residentsa when they have made accidents Cooking breakfast, lunch and sometimes dinner
I pass morning and afternoon meds
Breakfast Attendant
TownePlace Suites Marriot Hotel-Bedford, TX
October 2021 to August 2022
Cook Breakfast For Guest and Staff
Cleaned Kitchen
Cleaned Breakfast Area
Housekeeper Supervisor
Extended Stay Hotel-Dallas, TX
January 2020 to June 2021
Cleaning and reporting any safety hazards to the homeowner or manager in charge. Vacuuming, sweeping, emptying trash cans, dusting shelves, cleaning windows, and mopping floors, change linens, wash dishes, and do light ironing and laundry. Making sure all cleaning supplies are stored away properly. Exceptional written and verbal communication.
Customer Service Representative (Remote)
Wells Fargo-Irving, TX
September 2017 to August 2019
Takes calls from customers answering questions or addressing any concerns they may have. Handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems. Troubleshoot problems, provide information and handle complaints regarding the organization's products or services.
Warehouse Worker
Amazon Warehouse-Livonia, MI
July 2014 to June 2017
Our fast-paced, physical roles take place in a variety of areas including merch, make-on-demand, customer returns, Prime Now, and general fulfillment. You will be selecting, packing, and shipping orders Education
High school diploma
Skills
• Home health
• Retail Sales
• Commercial Cleaning
• Hospital Experience
• Residential Cleaning
• Laundry
• Senior Care
• Care plans
• Data collection (2 years)
• Cleaning Experience
• Supervising experience
• Time Management
• Home Care
• Microsoft Word
• Cooking
• Front Desk
• Cold Calling
• Meal Preparation
• Customer support
Languages
• English - Expert
Certifications and Licenses
CPR Certification
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