Customer Service Representative
Resume:
ANGELA TAYLOR
Westmont, IL *****
***********@*****.***
Highly accomplished personable and caring Customer Service Professional with 15+ years of experience in consumer retail and B2B settings. Excited about the prospect of working with a Company to help improve the customer experience and increase retention through quick resolution of any customer concerns.
Work Experience
Customer Service Representative
OESC - Westmont, IL
January 2020 to December 2023
Processing Unemployment Claims and resolving other Client related issues. Hostess/Waitress
Aspire - Westmont, IL
January 2018 to December 2019
Work in the culinary department. Assist with prep for residents’ meals. Served residents and reset dining area along with various jobs that include cleaning, prep for next shift, replenished supplies along with various other duties to provide a great dining experience. Cashier/Customer Service Rep
Mariano’s Fresh Market - Westmont, IL
January 2016 to December 2017
Handled Front End Customer service inquiries. Backup Cashier. Homecare Aide
Sahara Home Care - Melrose Park, IL
January 2014 to December 2016
Duties included: Handling Client’s affairs. Assist with daily food preparation. Home maintenance. Customer Account Executive
Comcast - Woodridge, IL
January 2007 to December 2014
Contract Sales. Answer incoming billing/technical calls . Education
College in Business Administration
Triton College - River Grove, IL
August 1993 to July 1995
Skills
• Detail-oriented
• Social Media (Twitter,
• Customer Satisfaction
• Problem-solving
• Microsoft Word & Excel
• Empathetic & Courteous
• Customer Retention
• Instagram)
• Customer service
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