Customer Service Receiving Specialist

Richard A. Plizga

224-***-****

*********@*****.***

Professional Summary

Reliable and detail-oriented shipping and receiving specialist with over 10 years of experience in logistics, warehouse operations, and team supervision. Skilled in forklift operations, inventory control, and customer service. Proven ability to maintain accuracy under pressure and contribute to efficient workflows. Seeking to bring strong work ethic and leadership to a new team.

Work Experience

Shipping and Receiving Specialist Rhyno Mfg., Inc – Wheeling, IL

09/2021 – 10/2024

- Ensured customer purchase orders matched correct quantity and items.

- Shipped products to correct destinations; performed packaging, labeling, and stocking.

- Operated battery-powered forklift; maintained clean and organized workspace.

- Handled multiple tasks under pressure with strong attention to detail.

- Used spreadsheets for tracking and customer service duties.

Shipping and Receiving Holbrook Mfg., Inc – Wheeling, IL

01/2013 – 03/2021

- Handled order accuracy, packaging, and customer service tasks.

- Operated forklifts and maintained workflow during high-pressure situations.

- Adapted quickly to interruptions and learned new systems efficiently.

Delivery Driver Pizza Hut – Elk Grove Village, IL

07/2012 – 03/2013

- Delivered food orders, assisted with back-stocking and food prep.

- Maintained cleanliness and accuracy in a fast-paced environment.

Back Room Team Member Target – Arlington Heights, IL

07/2010 – 03/2014 (two separate periods)

- Unloaded trailers manually or with pallet jack.

- Back-stocked items to proper locations with attention to organization and safety.

Full-Time Supervisor UPS – Franklin Park, IL

11/2005 – 07/2012

- Trained and supervised 90+ employees during night shifts.

- Managed loading of packages; ensured safety and accuracy.

- Provided high-quality customer service and maintained clean work areas.

Skills

- Typing speed: 60 WPM

- Microsoft Word, Excel

- Familiar with Windows 7

- Forklift Operation (Battery & Walking)

- Strong attention to detail and multitasking ability

Education

Oakton Community College – Des Plaines, IL

08/2004 – 06/2006

Pursuing Associate Degree in Supervisor/Business Management

- Coursework: Accounting, Business, Mathematics

- GPA: 3.2

Chardon High School – Chardon, OH

08/2000 – 06/2004

High School Diploma

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