J A C JC Q U E L I N E
C E B A L L O S
C O N T A C T
jacquelinejacquelineceballos@g
mail.com
Phoenix,AZ
High school Diploma
E D U C A T I O N
S K I L L S
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Fluent Spanish speaker
Upselling
Conflict resolution
English: Fluent
Spanish: Fluent
L A N G U A G E S
P R O F I L E S U MMARY
WORK E X P E R I E N C E
2024-2025
PRESENT
AVONDALE TOYOTA
BDC SERVICE REPRESENTATIVE
TARGET 2023
STYLE
Specialized sales consultant with knowledge of merchandise to properly handle consumer inquiries by understanding and providing tailored suggestions that best fit their needs.
Aided in creating compelling visuals for consumers to ensure merchandise was properly displayed with accurate pricing and details.
Provided exceptional customer service by greeting, engaging, and closing with consumers.
Engage with existing and customer leads to secure maximum profitability.
Operate with transparency while promoting the One Person One Price philosophy.
Maintain knowledge of existing and envolving products to enhance employee communication.
Consistently meet or eceeded monthly performance target such as average, handle time and customers satisfaction.
Highly organized and detail-oriented, with a drive to exceed expectations, and ability to analyze, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.