Cyber Security Program Manager

Jeffrey P. Lowinger

301-***-**** ● **********@*****.*** ● www.linkedin.com/in/jefflowinger ● North Potomac, MD 20878 ACCOMPLISHED PROGRAM MANAGER

Versatile Program Executive with 15+ years leading large-scale, cross-functional initiatives in cybersecurity, IT, and diverse sectors. Expertise in strategic planning, resource management, risk mitigation, and stakeholder engagement for complex technology programs. Drives process improvements, governance frameworks, and industry best practices for successful delivery. Leverages cybersecurity and IT knowledge to resolve intricate issues and achieve optimal outcomes. Skilled in managing comprehensive, multi-workstream programs encompassing various technologies and domains. PROFESSIONAL EXPERIENCE

BlueCross and BlueShield Association (via Tek Systems)September 2024 - Present CyberSecurity Program Manager Washington, D.C

● Restructured the team’s work to Agile methodology and performed Scrum Master duties.

● Collaborated on the development of Artificial Intelligence (AI) security framework and governance structure.

● Contributed to a 5 year strategic application security roadmap and prioritized areas of greatest need.

● Escalated risks and issues, developed mitigation strategies, and ensured timely resolution by development teams.

● Drove the implementation of security best practices, including Identity and Access Management (IAM), Data Security, and Application Security.

● Presented key concepts and strategy to senior leaders across the organization

● Followed up on progress of vulnerability remediations and coordinated with technical teams to address security gaps. Sony Corporation of America January 2021 - September 2024 Program Manager Herndon, VA

● Received CISO awards for contributions to the 2020 Olympics and successful ransomware preparedness program.

● Structured Incident Response program via NIST CSF and achieved a 95% on-time project delivery rate.

● Directed 2 cyber security corporate reorganization programs, optimizing resources for 15% cost reduction.

● Attained 30% increase in cyber security awareness and ISO27001 compliance via tabletop exercises (TTX).

● Expanded Cyber Service Catalog and Incident Response offerings by developing 12 new organization-wide KPIs.

● Consolidated multiple Jira instances into a centralized environment for 9 teams, achieving 30% cost savings

● Administered the ChangePoint platform, guiding a team of 30 Project Managers to streamline portfolio operations. ByteLion July 2020 - December 2020

Product Owner and Scrum Master Hunt Valley, MD

● Managed a global Agile team of 6 engineers as Product Owner and Scrum Master for a $1.5M/year healthcare startup.

● Reduced technical debt by 95% for the startup’s unsupported database, web application, and AWS infrastructure.

● Mitigated vulnerability risk by proactively prioritizing and driving the remediation of 2,500+ pen test findings.

● Streamlined the product backlog through the customer's product leadership, reducing outdated Jira tickets by 75%.

● Forecasted the development team’s capacity and velocity, exceeding a 84% sprint goal achievement rate.

● Created technical product roadmaps by incorporating the voice of the customer and data-driven usage metrics.

● Conducted market analysis and competitor research to identify opportunities, informing product positioning. Recorded Future January 2018 - June 2020

Security Solutions Program Manager Tysons Corner, VA

● Guided 5 consultants, engineers, and marketing staff, delivering exceptional support to the company’s top 6 clients.

● Built a Program Management Community, uniting 7+ professionals for innovation and continuous improvement.

● Executed client threat intelligence plans, meticulously tracking initiatives to achieve a 95% success rate.

● Collaborated with clients to customize threat intelligence solutions, resulting in a 99% increase in client retention.

● Improved customer operational efficiency by 10% by identifying intelligence enhancement opportunities.

● Provided monthly status briefings to company leadership on upcoming client milestones and program risks.

● Identified security solutions upsell opportunities to existing clients based on their evolving needs. Jeffrey P. Lowinger 1

Bay Dynamics (acquired by Broadcom)January 2017 - January 2018 Senior Technical Project Manager Reston, VA

● Led 8 consultants in support of the company’s largest customer with over 2,000 users and 6 analytics environments.

● Executed a new executive Vulnerability Management reporting system for over 400,000 assets and 1.3M IP addresses.

● Launched User Account Review system saving over 1,000 hours in manual processes to identify aged accounts.

● Re-developed customer Data Loss Prevention program to better identify insider threats and exfiltration of data.

● Revamped internal processes and procedures resulting in 75% reduction in average ticket resolution time.

● Designed 2 training tailored to emphasize the newly introduced features and functionalities of the product.

● Implemented a secure Vendor Assessment Portal that facilitates seamless interaction between customers and vendors. Hilton Worldwide (via Celertek)January 2016 - January 2017 Security Program Manager Tysons Corner, VA

● Supervised a team of 4 Project Managers, ensuring successful execution, proactive security, and strategic alignment.

● Oversaw 42 cyber projects within the program, prioritizing management’s initiatives based on risk, value, and effort.

● Optimized training documentation, while presenting project management concepts to InfoSec and Compliance staff. Security Project Manager

● Integrated email filtering technology that blocked 500,000+ malware, virus, and phishing attempts in the first month.

● Conceived the secure network segmentation and authorized access programs to protect sensitive information.

● Remediated threats based on intelligence, strengthening security controls and safeguarding critical assets.

● Incorporated secure email access controls across platforms, mitigating unauthorized access risks. International Monetary Fund - IMF (via Experis Manpower Group)April 2014 - January 2016 Portfolio Manager Washington, D.C.

● Executed the strategy and daily operations of the Security Operations Center (SOC), overseeing 10 staff and MSSPs.

● Headed a team of 4 contractors and staff to implement Qualys for vulnerability management and policy compliance.

● Initiated a vulnerability management program, driving remediation efforts across databases and applications.

● Generated Security Operations reports, analyzing data from 60+ sources to institute patch management processes.

● Rolled out a secure cloud-based file storage solution utilizing Box.com for over 4,000 staff in 188 countries.

● Tracked spending and implementation of Network Access Control for remote offices in 25 different countries.

● Reduced Local Admin Rights by 95% through institution of policy and removal of permissions. Lockheed Martin September 2003 - April 2014

Program Manager Gaithersburg, MD

● Constructed a user-centric desktop systems roadmap by considering funding, industry trends, and user input.

● Advised senior leaders on customer cyber program strategies and success criteria, providing valuable insights.

● Steered a team of 7 for deploying secure extranet with role-based authentication using WIF and 2FA.

● Developed user awareness campaigns which exposed Advanced Persistent Threat (APT) and certain attack vectors.

● Achieved vulnerability management log monitoring goals for 2,000+ Windows, UNIX, Linux, and VMWare servers. Infrastructure Project Management

● Consulted management to win 2 key programs worth over $800M and received “Outstanding Contributor” award.

● Prepared and released an integrated user request system saving Lockheed Martin over $400,000.

● Managed a team of 35 to deploy PC, network, phone and servers supporting over 2,500 employees at 10 facilities. EDUCATION, CERTIFICATIONS, & PROFESSIONAL TRAINING Ithaca College, Bachelor of Arts in Speech Communications Scrum.org, Professional Scrum Master (PSM I)

Dale Carnegie, Develop Leadership Potential, The Dale Carnegie Course, and Dale Carnegie Sales Course Jeffrey P. Lowinger 2

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