Customer Service Account Manager
Resume:
PAMELA MYERS
RELIABLE-EXPERIENCED HOSPITALITY PROFESSIONAL /
Dallas, Texas 75254
**********@*****.***
PROFESSIONAL SUMMARY
Reliable and experienced Delivery Driver / Food and Order Prep / Greeter / Server / Hospitality and Customer Service professional. Passionate about enhancing guest experiences through being a team player and providing great service.
● TABC Certification
● ServSafe Alcohol Certification
● Texas Food Handler Certificate
EMPLOYMENT HISTORY
/ Direct Support Professional Various companies
2006-Present
● In-Store Shopper and Delivery Driver Door Dash, Uber
• Freelance Marketing, Sales, Event and Hospitality Support - Wonolo. Server / Front of the House Trainer
Puttshack, Addison, TX
11/2023-8/2024
Took the Lead in Seating Guests, keeping restaurant clean, serving food and beverages.
• Trained Servers to seamlessly integrate with kitchen staff and hosts, ensuring flawless execution of each shift and events from setup to breakdown, enhancing overall guest satisfaction
• Contributed to team success by assisting with table resets, guest seating, and maintaining a positive atmosphere, promoting smooth operational flow. Server / Hostess
Ventura Country Club, Orlando, FL
4/2011- 8/2013
Took the Lead in Seating Guests, keeping restaurant clean, serving food and beverages.
● Managed reservations, promptly greeted and guided guests to their tables. Suggested Specific Appetizers and Cocktails.
● Provided Excellent Customer Service by ensuring that Members and guests had a memorable dining experience.
Regional Sales Account Manager
Presto-X-Company, Chicago, IL
6/2005 - 8/2006
Operations Account Manager
ABP Landscaping, Orlando, FL
2003 - 2006
BDC Internet Sales Manager
Holler Automotive Group, Orlando, FL
2000 - 2003
• Promptly answered incoming telephone calls and greeted visitors in a friendly and helpful manner.
Server / Shift Lead / Trainer
Orlando, FL
1995 - 2000
Gained valuable experience working for one of the top hospitality companies in the world. EDUCATION
Bogan Technical High School
Graduated with 3.5 GPA
TABC Certification
ServSafe Alcohol Certification
Texas Food Handler Certificate
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