Kacie Patterson
**********@*****.***
Work Experience
Senior Education Specialist - Meetings & Events
American Burn Association - Chicago, IL
March 2022 to November 2024
•Oversaw all logistics associated with live meetings and events to ensure successful execution.
•Financial Management: Developed comprehensive event timelines and budgets to guarantee smooth execution and effective financial planning. Thoroughly reviewed and reconciled final bill post-events.
•Logistic Coordination: Established specifications and conducted reviews of BEOS and AV orders. Worked collaboratively with venues to negotiate concessions and favourable terms that t within our budget.
•Attendee Accommodation: Oversaw the management of housing blocks, collaborated with staff to arrange VIP accommodations, obtained housing link and hotel information, and communicated pertinent details to the Marketing and Education teams.
•Site Selection: Prepared RFPs, collected proposals, and provided recommendations for site locations. Negotiated contracts and discussed concessions with senior management.
•On-Site Management: Acted as the primary point of contact on-site, delegating tasks and managing staff at all levels to ensure the event's success.
•Annual Meeting-Partnered with a third-party planning company to efficiently manage all logistical elements of the meeting, which hosted over 1,500 attendees.
•Achievement Highlight: Successfully planned and executed 20+ live events including educational meetings, educational courses, Board of Trustee meetings, and internal programs for staff.
Education Coordinator
American Burn Association - Chicago, IL
July 2021 to March 2022
•Collaborated with the Education Manager to support live and online educational content for burn care professionals from various disciplines. • Managed the operational aspects of the LMS.
•Coordinated ABLS (Advanced Burn Life Support) courses, providing necessary resources for participants and instructors and managing the evaluation process.
•Implemented processes and timelines for online education delivery, including registration management, material development, program evaluation, and ongoing customer support.
•Assisted with live educational programs, including independent courses/meetings, focusing on logistics, speaker management, and educational content.
•Achievement Highlight: Promoted from Education Coordinator to Senior Education Specialist.
National Meetings Manager
Karen Zupko & Associates - Chicago, IL
July 2019 to July 2020
•Planned and managed the complete operational life cycle for eight regional education meetings.
•Oversaw workshop registrations and maintained the registration database.
•Prepared banquet orders for hotel catering and banquet contacts.
•Generated Requests for Proposals (RFPs) using Cvent to source venue options for conferences.
•Managed the operational aspects of individual and group registrations.
•Worked closely with venue personnel to ensure successful meeting preparations.
•Engaged with individuals at various organizational levels daily, including KZA office staff, the KZA President, directors, consultants, attendees, hotel sales teams, catering coordinators, and representatives from partner surgical societies.
•Travelled to oversee the on-site logistics for events throughout the year.
•Monitored registration progress and provided weekly reports to the company President.
•Coordinated logistics and deadlines for course workbook printing.
•Tracked and managed Continuing Education credits for physicians and medical coders.
•Prepared financial closeout reports for the Financial Director following each workshop.
•Arranged hotel reservations for consultants and KZA staff members.
Wedding Coordinator - 6 Month Internship
Acquaviva Winery - Maple Park, IL
March 2019 to August 2019
•Collaborated with clients to gain insights into their vision and preferences for their wedding day.
•Assisted in the setup and decoration of event spaces in alignment with client specifications.
•Managed vendor relationships to facilitate seamless event operations.
•Provided on-site coordination and oversight during wedding events.
•Addressed any last-minute changes or issues that arose during events to ensure smooth execution.
•Developed and maintained event schedules and floor plans for weddings.
Major Account Support Specialist
Swoon Staffing - Chicago, IL
August 2018 to January 2019
•Provided heavy administrative support.
•Worked with the recruiting team to assign new requisitions and reassign aged requisitions when necessary.
•Reviewed and qualified resumes and submitted candidates into VMS systems.
•Attended vendor and supplier update calls on all open and aged requisitions, sharing updates with the Relationship Manager and recruiting team.
•Processed all change forms, extensions, and exits.
Account Coordinator / purchasing Assistant
Topco Associates LLC. - Elk Grove, IL
September 2017 to May 2018
•Entered and edited purchase orders utilizing SAP software.
•Collaborated with internal departments to resolve discrepancies and address inquiries.
•Developed and maintained relationships with suppliers and vendors.
•Employed Salesforce to monitor and manage operational activities.
•Ensured precise account invoicing through cooperation with the accounting department.
•Monitored order status and communicated updates or potential delays to customers.
•Escalated issues to the relevant channels as necessary.
Education
BACHELOR OF ARTS in CORPORATE COMMUNICATIONS
Northern Illinois University. - DeKalb, IL August 2011 to December 2015
Skills
Microsoft Excel
Vendor management
Contract negotiation
Budgeting
Event planning
logistics planning
Cvent
Microsoft Word
SharePoint
Microsoft PowerPoint
Jira
Affiliations
Northern Illinois University COED Cheerleading team
August 2011 to December 2014
Meeting Professionals International (MPI)
January 2024 to Present