Accounts Payable Customer Service

Donald Steckey

**** ******** ******, *** * Santa Clara, CA 95051 phone: 669-***-****

e-mail: *********@***.*** website: www.steckeydentallaboratory.com OBJECTIVE: Seeking to provide myself as a dedicated employee and team member, committed to quality, sense of urgency, attentiveness, and an utmost concern for profitability. PROFILE: Motivated and personable individual with many years of experience. Flexible and versatile, capable of working under pressure. Tactful and diplomatic with clients and team members and able to maintain a sense of humor. Comfortable in a multi-cultural environment. GENERAL SKILLS: Managerial and administrative skills: Managing operations, customer service, sales, accounts payable/receivable, assigning duties, scheduling, purchasing, inventory, billing, payroll processing, quarterly reports and basic computer skills. TECHNICAL SKILLS: making models and casts; grinding/polishing chrome and gold; casting chrome and gold; mini torch welding and soldering; laser welding, electric soldering; milling; designing and creating wax patterns; working with acrylic/epoxy resins and quality control. Client skills: Discussing complex technical issues and offering solutions for difficult cases. Diplomatic and tactful communications with professionals. ACCOMPLISHMENTS: Began as a lab aid, learned quickly and became a technician, developing proficiency in various technical procedures. Opened my own laboratory and adapted to the needs and requirements of operating a business. Built up the business and sold it. Within the new scope of a managerial position, functioned both as a technician producing top quality products, as well as being a liaison with clients. Successfully provided technical assistance to doctor clients while maintaining deadlines and production requirements all within the parameters of profitability.

OTHER SKILLS: Built shortwave radio as well as transistor radios. Gained knowledge of schematics and circuit boards.

EMPLOYMENT HISTORY:

Sunnyvale Dental Laboratory – San Jose, CA – Dental Technician – 2023 to 2024 DCL Logistics – Freemont, CA – Logistics Specialist – 2021 to 2023 uLab Systems - San Mateo, CA - Senior Digital Dental Technician - 2018 to 2021 California Dental Arts - Cupertino, CA - Dental Technician - 2017 to 2018 ChromeWorks - Chico, CA - Dental Technician - 2014 to 2016 Affordable Dentures - Charlotte, NC – Processor - 2013 to 2014 Drake Dental Laboratory - Charlotte, NC - Manager/Technician - 1997 to 2011 Kilduff Dental Studio - Succasunna, NJ - Dental Technician - 1995 to 1997 Microfit Dental Studio - Irvington, NJ - Manager/Technician - 1994 to 1995 Dynamic Dental Design - Maplewood, NJ - Manager/Technician - 1983 to 1994 Steckey Dental Laboratory - Fairfield, NJ - President/Owner/CEO - 1981 to 1983 EDUCATION:

Union County College - Cranford, NJ

New Britain High School - New Britain, CT