Software Development Data Analyst
Resume:
Tallahassee, FL ***** NILANJANA DE
http://www.linkedin.com/in/nilanjanade *******@*****.*** Seeking a challenging role that leverages 20+ years in software development and 10+ years of project management, with a proven record of boosting team performance and delivering results SPECIALTIES
Lead cross-functional teams to achieve corporate productivity, quality, and financial goals
Specialize in Agile methodologies, as a Product Owner & Scrum Master to drive efficient development
Expert in the full product development lifecycle, enforcing software engineering best practices
Design and implement large software systems while ensuring strict adherence to deadlines
Foster strong client relationships through excellent interpersonal communication skills
Mentor programmers, software engineers, and senior software engineers TECHNICAL SKILLS
OS Windows, UNIX, Linux
Methodologies Agile, Waterfall, Prototyping
Programming
Languages
Java, C#, HTML & CSS, ColdFusion & CFWheels, SQL, Javascript (jQuery), XML, C++, Python, C, Visual Basic, SAS, SPSS
Tools Eclipse, Git, SVN, STAT, Jira, Rally, ServiceNow, ALM, SharePoint, Confluence, MS Office, MS Excel, Visio, MS SQL Server Mgmt Studio, Oracle SQL Developer, ERWIN, Sonatype Nexus, UNICA, PeopleSoft, Anthology, Jupyter Notebook, Google Colab APIs On24, Exact Target, eBay, Vantiv
PROFESSIONAL EXPERIENCE
Senior Data Analyst Florida A&M University (Tallahassee, FL) Nov, 2022 - Present
Drove data-driven decision-making efforts in the Strategic Planning, Analysis & Institutional Effectiveness team that led to FAMU’s U.S. News & World Report ranking rise from 103 (2022) to 81 (2024)
Leveraged AI-powered predictive models to analyze enrollment, retention, and graduation trends, directly supporting FAMU’s “Boldly Striking” strategic plan goals for student success and academic excellence
Utilized PeopleSoft & SAS to deliver high-impact university reports (FactBook, QuickFacts), automate recurring reports, and create strategic reports for leadership (BOT, President, Provost), thereby reducing turnaround time, enhancing data accessibility, and improving operational efficiency and data transparency
Directed cross-functional collaboration for BOG data file submissions (SIF, SIFD, OB, SCD), achieving 100% on-time delivery and increased data accuracy, aligning with operational excellence objectives
Led data warehouse development, directed website upgrades, established a centralized documentation repository, and designed reusable templates to optimize efficiency and promote knowledge transfer IT Specialist Statewide Financial Systems (Albany,NY) Mar, 2019 – Aug, 2022
Resolved 400+ intra & inter-agency incidents, reported 30+ defects, and created 30+ SOS alerts, 100+ test scripts, and user/tech documents (SOPs) as a member of the Workflow team, Operations Division
Reduced incident resolution time by 80% by analyzing trends in ServiceNow, fixing root causes, and transferring knowledge and defect resolution time by 83% by identifying pain points for NY State agency administrators and following up with extensive research, timely escalation of issues, and user training
Reviewed new application features, performed functional testing, and led the PUM update testing
Presented system functionalities that successfully resulted in agencies onboarding to SFS
Created & executed PeopleSoft queries & DataMover scripts for production data updates & reporting S/W Development Manager Auto/Mate Inc. (Albany, NY) Sep, 2017 – Jul, 2018
Built and managed all aspects of two divisions (Accounting & Payroll), including business planning, budgeting, scheduling, defining team and individual goals, and tracking performance
Expanded the team from 5 to 9 developers across senior, mid-level, associate, and intern roles NILANJANA DE *******@*****.*** PAGE TWO
Ensured alignment with organizational objectives, delivered major releases on aggressive deadlines as outlined in the annual roadmap, and regularly reported key initiatives & progress to the executive team
Led the team to launch a highly successful revenue-generating feature: credit card processing
Spearheaded migration from legacy COBOL applications to modern Java-based solutions without downtime, aligning with the company’s long-term strategic goals
Practiced Agile Scrum development methodologies with BAs, developers, QA, and departmental leads
Continuously adjusted priorities and resolved issues to provide the best possible customer support
Successfully developed constructive and collaborative relationships with external vendors and clients, ensuring smooth integration, deployment, and project success Principal Software Engineer IEEE GlobalSpec & IHS1 (E.Greenbush, NY) Sep, 2014 – Aug, 2017
Led a team of 8, managing projects & resources while serving as Scrum Master & Product Owner
Created & maintained the IHS Engineering360 media product line: Electronics360, Janes360, Airport360, Maritime360, and Insights within strict deadlines & limited resources to provide enhanced client satisfaction & increased revenue from new sales & renewals (eg, Electronics360, Insights)
Rebranded existing websites (GlobalSpec, CR4) to fit in with the new 360-suite to guarantee enhanced user experience that resulted in increase in repeat visits
Scoped & designed internal systems like:
o User & Supplier Marketing Information Systems to help us stay connected to our users and clients thereby increasing repeat visit counts to 3M visitors/month o Webinar & Custom Content Inventory Systems to streamline complex processes thereby enabling our sales force to meet their goals via renewal of clients o Newsletter & 360 Content Management Systems to automate the generation and flow of content to our public websites, thereby keeping our sites fresh and content-rich
Enforced best practices (design & code reviews), managed QA (regression test suite creation, organization & assignment), coordinated website deployments (release scheduling & resource allocation), ensured thorough documentation/training (technical docs, user manuals & video guides)
Streamlined Agile processes as Scrum Master by leading sprint planning, backlog & tech grooming sessions, demos, and retrospectives, consistently achieving ideal burndown charts in every iteration
Mentored associate software developers, software developers, and senior software developers Senior Software Engineer IHS & GlobalSpec2 (E.Greenbush, NY) Jan, 2011 - Aug, 2014 Software Engineer GlobalSpec (E. Greenbush, NY) Jun, 2008 - Dec, 2010 Programmer GlobalSpec (E. Greenbush, NY) Jun, 2005 - May, 2008 Systems Engineer Tata Consultancy Services/TCS (India) Jul, 1998 - Dec, 2000 Project Trainee Signotron (India) Jan, 1998 - Jun, 1998 EDUCATION
Master of Science (MS), Computer Science Rensselaer Polytechnic Institute (Troy, NY) 2002 – 2004 Master of Computer Application (MCA) Jadavpur University (India) 1995 – 1998 Bachelor of Science (BSc), Mathematics St.Xavier’s College (India) 1992 – 1995 AWARDS
IHS Circle of Excellence IHS (out of ~8K colleagues in 31 countries) 2013 GlobalSpec Leadership Award -Impossible Heights GlobalSpec (out of 400 colleagues) 2008 PATENTS AND PUBLICATIONS
US Patent #200********: “Term Synonym Generation” - Jul 30, 2009
US Patent #200********: “Arranging Search Engine Results” - Jul 23, 2009
“Towards Generic Pattern Mining”, International Conference on Formal Concept Analysis (Invited Paper), Lens, France, February 2005 (Also LNCS 3403, Springer-Verlag) 1 IEEE GlobalSpec acquired IHS (East Greenbush, NY) in 2016 2
IHS acquired GlobalSpec in 2013
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