Network Engineer Entry-Level
Resume:
KALANDAR SHAFI (NETWORK ENGINEER)
**************@*****.***
SVM PG for Gents, MSR Residency, Munnireddy layout, Kadubeesanahalli, Bangalore 560103
June 2018 -
July 2018
July 2018 -
May 2020
April 2022 -
August
2022
OBJECTIVE
Seeking an entry-level Network Engineer position to apply my strong technical skills and passion for problem- solving to support the design, implementation, and maintenance of complex network systems, while also learning from experienced professionals and contributing to the success of a dynamic organization WORK EXPERIENCE
Network Engineer - Trainee
Atria Convergence Technologies Pvt ltd
Learn the basics of computer networking, including network architectures, protocols, and devices, and be familiar with concepts such as IP addressing, subnetting, routing, switching, cables etc. Responsible for documenting network configurations and keeping them up-to-date.
Ensure that new configurations are properly tested before they are implemented and provide feedback to senior engineers. Taking advantage of the learning opportunities willing to assist senior engineers in their daily tasks.
Network Engineer
Atria Convergence Technologies Pvt ltd
Network monitoring and troubleshooting of network devices that include routers and switches.
Responsible for troubleshooting and timely resolution of faults/issues in an ISP infrastructure network.
Maintain communication with the clients throughout the problem- resolution of action taken.
Structure cabling, Installation, Termination.
Wi-Fi Router installation and configuration (TP-Link, D-Link, Net gear, Tenda)
OFC cable splicing using the Fujikura splicing machine Mounting of the network device and crimping UTP cables. Worked on a Network maintenance project.
Customer support Executive (4 months)
IEnergizer IT Services Pvt Ltd (Domestic)
Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. September
2022 -
January
2024
March 2024
- June 2024
2018
2015
2013
Digital interaction advisor (1year 3 months)
247.ai Customer Pvt. Ltd (International)
Provide accurate, valid, and complete information by using the right tool, Open and maintain customer accounts by recording account information. E- support officer
247- Intouch CX pvt ltd (International)
Responding customer queries in timely manner and accurate way via chat.
Protecting customer details and feed the details in CRM tool. Escalate the issues to higher department if needed further help. EDUCATIONAL QUALIFICATION
Electronics and communication engineering
Diploma/ S.N.M polytechnic moodbidri, Mangalore
72% CGPA
Secondary education
Govt. Pre university college vamadapadavu
85%
SSLC
Govt. Pre University college Vamadapadavu
63%
SKILLS
Learning CCNA routing and switching from Youtube.
Excellent communication skills
Problem Solving and Troubleshooting
Customer service and support
PERSONAL DETAILS
Full name : Kalandar Shafi
Date Of Birth : 26/08/1997
Gender : Male
Marital Status : Single
Nationality : Indian
Passport No : P8355600
Languages : English, Hindi, Kannada, Malayalam, Tamil, Beary, Tulu DECLARATION
I Hereby declare that all the information provided above is accurate to the best of my knowledge DATE
PLACE
Bangalore, Karnataka, India
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