Laurise London
Resident Counselor - Northern Rivers Family Services
Sicklerville, NJ 08081
*********@*****.***
Professional Summary
Engaged with teens and adolescents on an therapeutic and positively nurturing level Answer phones and meet with parents and foster care givers Complete necessary documentation for court, foster care and court appointed authorities Authorized to work in the US for any employer
Work Experience
Licensed Life Insurance Agent
Symmetry Financial-Sicklerville, NJ
September 2023 to Present
• Analyzed clients' financial situations to determine appropriate life insurance coverage options
• Presented and explained various insurance policies to clients, highlighting benefits, features, and premiums
• Collaborated with underwriters to expedite the application process and ensure timely policy issuance
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and processing policy changes
• Cultivated strong relationships with key referral sources such as financial advisors and estate planning attorneys
• Demonstrated expertise in analyzing risk factors for different age groups and recommending suitable coverage options accordingly
• Served as a trusted advisor to clients during claims processes by guiding them through necessary documentation requirements
Program Manager
Whitney M. Young Job Corps Center-Albany, NY
November 2020 to Present
Assist team with reaching out to clients, work with staff and clients to fulfill grant requirements, present updates and findings at team meetings, work alongside medical and mental health staff to create and maintain fluency with social and medical care. Support my team with necessary resources to maintain efficiency, supervise all assigned staff; conduct both formal and informal staff supervision, interview, hire, and facilitate training of new staff members, review clients files to ensure service plans are appropriate and match client needs
Care Coordinator
Whitney M. Young Jr. Health Center, Inc.-Albany, NY October 2019 to Present
Meeting with clients, accessing need, coordinating with medical, mental and social providers to assist with creating stability and normal life functions
Case management, assist with budgeting and teaching life skills Addiction Technician
Liberty Behavioral Management-New York, NY
April 2019 to Present
• Provided assistance with life skills
• Performed data entry for patient records
• Attend and run groups
Resident Counselor
Northern Rivers Family Services-New York, NY
January 2019 to Present
• Presently working as Resident Counselor TSW 3, working at an Upstate New York branch with at risk adolescents. I comply documentation, organize and carry out different activities that assist with life skills. Associate Counselor
Hope House Inc-Albany, NY
January 2018 to Present
Working in a treatment facility with adolescents with drug, emotions and behavioral issues. Assisting with their stage of change and drug reform Facilitating groups and planned activities, which includes physical and psychological activities Attending A.A and N.A support groups
Collecting, maintaining and updating documentation for clients Waling clients through acquiring and maintaining assistance for outside entities Dispensing medicine and handling controlled medication in every aspect Data Entry
World Claim INC-Schenectady, NY
September 2017 to January 2018
Working with this insurance company I did the record keeping. All types of spread sheets, Excel documents, different types of online filing. Physical paper filing and organization of filing cabinets, maintaining, record keeping and working on a very demanding time sensitive schedule. Resident Aide
Millview of Latham-Cohoes, NY
July 2016 to September 2017
Working with senior citizens that needed assistance with regular living activities, their personal care, assistance with taking their medication and making necessary appointments. Assistance with meals, social activities, bed time routines, basic cleaning and organization of their living spaces. Education
Bachelor's in Health Psychology
Capella University - New York, NY
Present
A.A.S in Psychology in Psychology
Schenectady County Community College - Schenectady, NY January 2016 to July 2018
Certificate
Schenectady County Community College - Schenectady, NY September 2015 to December 2016
Skills
• Google Suite
• Microsoft Office
• Workday
• Management
• Microsoft Word (10+ years)
• housekeeping (Less than 1 year)
• Child & Family Counseling
• Childcare
• Behavior Management
• Motivational Interviewing
• Cash register
• ADP
• Communication skills
• Cash handling
• Microsoft Excel
• Behavioral therapy
• Data management
• Experience with children
• Presentation Skills
• Social work
• Windows
• Recruiting
• Program management
• Sales
• Medical records
• Group Therapy
• Cognitive Behavioral Therapy
• Underwriting
• Human resources
• Data analysis skills
• Child & family counseling
• Interviewing
• Project management
• Organizational skills
• Program Management
• Presentation skills
• Budgeting
• Research
• Microsoft office (10+ years)
• Excellent verbal and written communication skills (Less than 1 year)
• MS OFFICE (10+ years)
• Supervising experience
• Law office
• Customer service
• Meeting Facilitation
• Case Management
• Individual / Group Counseling
• Time management
Certifications and Licenses
CPR Certification
Driver's License
July 2022 to July 2032
CASAC T
April 2019 to April 2023