Senior Living Human Resource
Resume:
Mai Leahy May *th, **** *********@*****.***
Dear Human Resource Committee:
I believe I would be a great fit as a Server & Busser due to my seven years of experience with various Senior Living facilities. Friendliness, professionalism, positive attitude, and articulation to convey clear communication in difficult situations are very strong attributes that I have.
While I was employed with other Senior Living facilities, my employment was very rewarding and exhilarating. The residences taught me success of hard work; tales of history, contentment, and true happiness as we continue to age into our golden years.
My philosophy to the residencies is to embrace self-reliance, dignity, and longevity in health and wellness. Hard work, focused mind, consistency, keen team player is a must. But most importantly, accommodation to high quality standard services in a professional, calm, pleasant, and inviting ambiance during all services is an absolute priority; and upholding a safe and clean environment are my commitment to ClearWater Pinnacle Peak.
I am confident that I would bring the right skills, talent, and attitude to the position.
I wish to speak with you personally about opportunities within your organization. And thank you for your time and consideration.
Sincerely,
Mai Leahy
Objective: To become a superb asset to your company by utilizing my skills, experience, and intelligence
History of Employments:
Synergy Payment Solution - April, 2024 to Oct,2024
Phoenix, Az
Appointment Setter
Outbound and Inbound calls to businesses to promote our premier national wholesale credit card processing.
Disposition status of the calls and setting notes for specific callback.
And completing the Senior Account Executive appointment sheet.
MTBA/AAA MedEx/ MTM Transportation - Feb, 2020 to April 10, 2024
Phoenix, Az
Customer Service & Front Desk Receptionist
Processed high volume of medical transportation bookings at MTBA.
Blankets, grievances, and made calls to medical insurance company for authorization of mileage while I was at MTBA.
At AAA Med-Ex, I processed non-medical wheelchair and AHCCCS transportation services.
ETA's, No Showed, e-mail grievances, updates of Blankets, and assist dispatcher with transportation when needed.
Utilization of spreadsheet for data entry and to verify members’ personal information; and making outbound calls to verify members' completion of transportation trips.
Auditing of transportation credit card receipts and V-tracking drivers’ mileage.
Maravilla Scottsdale Retirement Community – Feb, 2019 to Jan, 2020
Scottsdale, Az
Kevin Gunther
Server
Provided quality fine dining experience to the residencies.
Served three course meals to residents during dining services.
Busing tables and resetting of dining tables, and daily cleaning of FOH and BOH.
Anayltical Group – Nov, 2017 to Aug, 2018
Scottsdale, Az
Matt/Supervisor
Data Collection Representative
Making outbound calls to residencies for research study in reference to diverse services and campaigns.
Specific callbacks and edit Open-End.
Sierra Pointe – Nov, 2016 to April, 2017
Scottsdale, Az
Barbara Zeller
Server and Busser
Served residencies lunch and dinner during dining services.
Bussing and resetting tables after dining service.
Preparation of salads, breads, and room services.
La Madeline- Feb 18, 2015 to July 16, 2016.
Sky Harbor Airport
Rick Anderson
Cashier
Cashier FOH in a fast-paced French Bistro environment.
Served and expedited food to customers.
Stocking by displaying sandwiches, salads, and cold refreshments.
Cleaning and restocking supplies of the dining area.
Preparation of pastries, fruits, salads and sandwiches for FOH displays.
Skills
Window’s 11Professional, Window’s NT & other networking applications, CRM, Wire Soft Phone Pad, ISS software, Outlook, Word, and Excel.
Typing 45 wpm, Data Entry (10,000 kph), POS, scanning, printing, and Snipping Tool.
Proficient knowledge of internet navigation and research.
And excellent navigation of utilizing multiple software.
Personal References
Ditmar Kanh
Phoenix, Az
Marcella Estrada
Phoenix, Az
Shawna McCyntyre
Scottsdale, Az
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