Customer Service Delivery Driver
Resume:
ROBERTO GARCIA
SKILLS
• Dispatch Communication • Mileage
Tracking • Cargo Handling • Package
scanning • Tractor-trailer driving •
(TWIC) Card Expires 2029
• Positive attitude
• Customer service
• Valid Driver's license
• Teamwork and collaboration
LANGUAGES
English
Native or Bilingual
Spanish
Native or Bilingual
With a proven track record at Fresh Point Of Southern California, I excel in optimizing delivery routes and enhancing customer satisfaction. My expertise in GPS navigation and commitment to safety, paired with exceptional customer service and teamwork skills, significantly improve operational efficiency. Holding a TWIC card, I adeptly manage cargo handling and maintain a positive attitude under pressure. WORK HISTORY
September 2023 - Current
Delivery Driver Us-Food La Mirada, La Mirada, CA
Key Drop Delivery's to local Restaurants, Schools, Hospital, Hotels,on Hand Truck and Electric Jack also scanning product .also a big part of safety as much as on the road and well making night delivery January 2021 - August 2023
Delivery Driver System Services of America, Fontana, CA January 2007 - December 2020
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
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Operated vehicle safely in highly congested areas with no traffic violations.
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Worked scheduled hours as required and took on available shifts during holidays and busy periods.
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Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
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Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
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• Filled out load paperwork and DOT-mandated log books. Completed on-time deliveries by choosing best and most efficient routes.
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Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
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Operated vehicle safely in highly congested areas with no traffic violations.
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Worked scheduled hours as required and took on available shifts during holidays and busy periods.
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Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
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• Verified accuracy of all deliveries against order forms.
• scanning product
Inspected and maintained delivery vehicles regularly to keep in safe working order.
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Key Drop Delivery's to local Restaurants, Schools, Hospital, Hotels,on Hand Truck and Electric Jack also scanning product .also a big part of safety as much as on the road and well making night delivery
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CONTACT
Perris, CA 92571
******.*********@*****.***
Bold Profile
Food Delivery Driver /Transportation Dispatcher Fresh Point Of Southern California, City Of Industry, CA
August 1996 - December 2006
Oder Selecter/ Reciver/Truck Loader The Induvial Group, Bell California Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
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Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
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Utilized GPS systems effectively for accurate routing and delivery time estimates.
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Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
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• Navigated efficiently through various routes for timely food deliveries. Followed traffic laws during delivery for safety of pedestrians and other vehicles.
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Enhanced customer satisfaction by delivering orders promptly and accurately.
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Verified orders prior to completing deliveries to avoid customer complaints.
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Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
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Improved delivery efficiency with meticulous planning and route optimization.
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Adapted quickly to new technology and apps for efficient order tracking and delivery.
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• Also help night dispatching to Releasing invoices for the routes
• also did Sunday routing
Key Drop Delivery's to local Restaurants, Schools, Hospital, Hotels,on Hand Truck and Electric Jack also scanning product .also a big part of safety as much as on the road and well making night delivery
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Loaded trucks efficiently, ensuring timely deliveries and maintaining schedule.
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Improved safety by following all loading protocols and wearing appropriate safety gear.
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Coordinated with team members to distribute weight evenly and prevent damage during transport.
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EDUCATION
July 2013
GED
Willow Adult School, City Of Industry, CA
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